CRM Business Analyst

3 days ago


India Runmap Infotech Private Ltd. Full time
Open Positions – D365 CRM & Power Platform We are looking for strong D365 CRM & Power Platform professionals across multiple levels.
#Location: Remote
#Availability: Immediate Joiner Preferred
D365 CRM & Power Platform – Architect
D365 CRM & Power Platform – Tech Lead
D365 CRM & Power Platform – Developer

Developer (3–6+ years)
Collaborate with team leads and business analysts to implement business requirements.
Build and customize D365 CRM and Power Platform solutions (entities, forms, workflows, plugins, Power Apps – Canvas & Model-Driven, Power Automate).
Develop client-side scripts (JavaScript/TypeScript) and extend functionality using C#/.NET.
Build dashboards and reports using Power BI.
Participate in the SDLC — requirements, design, coding, testing, deployment, and support.

Tech Lead (6-8+ years)
Provide technical leadership to a team of developers (5+ members).
Translate business requirements into technical specifications and lead solution design.
Lead hands-on development including customizations, workflows, extensions, and integrations.
Conduct code reviews, enforce best practices, and mentor junior developers.
Design data models, system architecture, and integration patterns .
Ensure seamless integration of D365 CRM/Power Platform with other enterprise systems via APIs and middleware.
Collaborate with QA for end-to-end solution quality.
Architect (8–10+ years)
Own the end-to-end solution architecture for D365 CRM and Power Platform.
Collaborate with executives and stakeholders to align CRM strategy with business objectives.
Define architecture diagrams, technical roadmaps, and governance frameworks .
Lead solution deployment strategies using managed/unmanaged packages.
Ensure compliance with data privacy and security regulations (GDPR, HIPAA, etc.) .
Act as a subject matter expert , advising on Microsoft roadmap and best practices.

Experience in Microsoft Dynamics 365 CRM customization and configuration (Plugins, Actions, Business Rules).
Strong proficiency in Power Apps (Canvas & Model-Driven), Power Automate, Power Pages/Portal .
Client-side scripting with JavaScript/TypeScript .
Integration experience with REST APIs, connectors, and third-party systems .
Exposure to Field Service module (mandatory for Tech Lead/Architect).
Familiarity with Agile methodologies and Azure DevOps .
Microsoft Dynamics 365 + Power Platform certifications preferred.

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