Hiring For Customer Care Executive-Internat national calling process

2 weeks ago

Gurgaon, Haryana, India NLB Services Full time ₹ 3,00,000 - ₹ 5,00,000 per year

Hiring For International Voice Process

Rotational Shift

2 Roaster off

Experience-

Excellent Communication Skills

Prior experience in International US Voice program.

Minimum experience of 1-3 years of calling

Salary range 3L to 5L pa

Start date 25th Aug

Open to work in all shifts

Immediate Joiner

Location Gurgaon

Both side Cab

1 time Meal

Key Responsibilities:

  • Handle outbound and inbound calls for US customers, ensuring a high standard of customer service
  • Resolve queries and provide accurate information in a professional manner
  • Meet process targets including call handling, quality, and customer satisfaction metrics
  • Document call details and maintain accurate customer records in CRM systems
  • Adapt to process updates and ensure compliance with client requirements and company policies

Interview Mode-

1 rounds virtual

2nd face to face

Please share your cv

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