Call Center Executive
7 days ago
Company Description
Since 1984, Mayoori Home has been Kerala's trusted destination for furniture, home appliances, and electronics. With nearly 24 showrooms across the state, we bring together everything you need to create functional, stylish, and affordable living and working spaces. Our strength lies in quality craftsmanship and variety, offering a range of products from one-of-a-kind furniture to the latest in electronics. At Mayoori, our focus has always been on delivering products that combine innovation, affordability, and durability, backed by decades of customer trust.
Role Description
This is a full-time, on-site role in Trivandrum for a Call Center Executive. The Call Center Executive will be responsible for handling customer support and service queries, managing communication with clients, working within contact centers, and assisting with sales inquiries. The role requires day-to-day interaction with customers to ensure their concerns and requests are addressed promptly and efficiently.
Note:
We prefer candidates who are currently residing in Trivandrum or nearby areas.
Qualifications
- Customer Support and Customer Service skills
- Excellent Communication skills
- Experience working in Contact Centers
- Sales skills
- Proven problem-solving abilities and a customer-focused mindset
- Ability to work effectively in a team environment
- Experience in retail or furniture industry is a plus
- High school diploma or equivalent; further education or relevant training is a plus
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