Senior Deal Desk Analyst

12 hours ago

Bengaluru, Karnataka, India Datadog Full time ₹ 12,00,000 - ₹ 36,00,000 per year

As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog's business continues to expand.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them

What You'll Do:

  • Develop in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to our global sales teams  
  • Be a creative problem solver who finds a way to meet customers' needs while adhering to Datadog's selling policies
  • Solve customer satisfaction issues following execution of the deal
  • Actively negotiate deals directly with the customer as needed
  • Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
  • Function as point of contact and subject matter expert for Sales on deal pricing matters
  • Drive adherence to internal controls, protocols and business rules

Who You Are:

  • Experienced in 4+ years of Deal Desk experience
  • Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company  
  • Knowledgeable of revenue recognition principles 
  • Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues  
  • Strong in your attention to detail and communication skills
  • Able to work independently and multi-task in fast paced, high pressure environment
  • Data-driven with strong quantitative skills 
  • Analytical with the ability to approach a problem from multiple perspectives

Bonus Points:

  • Experience with Salesforce and CPQ
  • Advance level with MS Excel or similar.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Pet adoption assistance and insurance program
  • Continuous career development and pathing opportunities 
  • Product training to develop an in-depth understanding of our product and space
  • Best in breed onboarding
  • Internal mentor and buddy program cross-departmentally
  • Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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