Deal Desk Analyst

2 days ago

Bengaluru, Karnataka, India SentiLink Full time ₹ 9,00,000 - ₹ 12,00,000 per year
About us:

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another.

By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and expensive process, we believe strongly that the future will be 10x better.

We've had tremendous traction and are growing extremely quickly. Already our real-time APIs have helped verify hundreds of millions of identities, beginning with financial services. In 2021, we raised a $70M Series B round, led by Craft Ventures to rapidly scale our best in class products. We've earned coverage and awards from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list consecutively since 2023. Last but not least, we've even been a part of history -- we were the first company to go live with the eCBSV and testified before the United States House of Representatives.

Role:

We are hiring the first member of our new Deal Desk team in India. This role will lay the foundation for how deals are processed globally. You will manage the end-to-end deal desk workflow — intake, pricing preparation, documentation, and handoff — while ensuring speed, accuracy, and compliance.

This is not a legal or negotiation-heavy role. Instead, it is a process-focused operator role: you will run deals according to established policies, document and standardize workflows, and set the stage for scaling a larger team.

This is a hybrid, Bengaluru based role.

Responsibilities:

  • Process deal requests from intake to final documentation, ensuring ≥90% delivered within SLA (target: one business day).

  • Apply approved pricing rules and contract templates with zero critical errors; escalate exceptions per defined workflows.

  • Prepare and finalize order forms and SOWs in coordination with Legal.

  • Maintain accurate and auditable records in the system of record (Ironclad or equivalent).

  • Create and maintain SOPs, templates, and training materials for deal processing.

  • Partner with Sales, Finance, and Legal to ensure smooth, consistent deal execution.

  • Contribute to process improvements and automation opportunities to increase efficiency.

  • Help onboard and train future team members as the Deal Desk function scales.

Requirements:

  • 3–6 years of experience in a process-driven operational role (Deal Desk, Sales Operations, Order Management, Revenue Operations, or Finance Operations).

  • Experience in high-volume, SLA-driven environments (BPO, shared services, or global ops teams).

  • Strong attention to detail and ability to catch errors in pricing, bundles, or contract terms.

  • Clear, professional written and verbal communication skills.

  • Demonstrated ability to document processes, SOPs, and templates.

  • Familiarity with Salesforce, contract lifecycle management tools (Ironclad or similar), or equivalent workflow systems.

  • A service-oriented mindset — views AEs and stakeholders as internal customers and delivers accordingly.

Perks:

  • Employer paid group health insurance for you and your dependents

  • 401(k) plan with employer match (or equivalent for non US-based roles)

  • Flexible paid time off

  • Regular company-wide in-person events

  • Home office stipend, and more

Corporate Values:

  • Follow Through

  • Deep Understanding

  • Whatever It Takes

  • Do Something Smart

  • Deal Desk Analyst

    2 days ago

    Bengaluru, Karnataka, India SentiLink Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    LocationBangaloreEmployment TypeFull timeLocation TypeHybridDepartmentOther G&AAbout us:SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another.By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and...

  • Deal Desk Analyst

    9 hours ago

    Bengaluru, Karnataka, India SentiLink Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About us: SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another. By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and expensive process, we believe strongly that the future will be 10x better. ...

  • Deal Desk Analyst 3

    1 week ago

    Bengaluru, Karnataka, India Adobe Systems Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Our Company Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences Were passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Deal Desk Analyst 3

    2 weeks ago

    Bengaluru, Karnataka, India Adobe Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...

  • Deal Desk Analyst

    1 week ago

    Bengaluru, Karnataka, India Lenovo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    General InformationReq #WD Career area:Information TechnologyCountry/Region:IndiaState:KarnatakaCity:BANGALOREDate:Monday, September 15, 2025Working time:Full-timeAdditional Locations:India - Karnātaka - BangaloreIndia - Karnātaka - BANGALOREWhy Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$69...

  • Lead Deal Desk Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Cloud Software Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    *Primary Duties / Responsibilities:*Utilize past experience of sales and process simplification to recommend appropriate business process solutions to new business requirementsDocument complex issues into simple step by step processes with clarity that simplify deals processing timeWork with various teams globally across time zones to structure dealsActs as...

  • Deal Desk Specialist

    1 week ago

    Bengaluru, Karnataka, India, Karnataka Check Point Software Full time

    Job DescriptionAs the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies...

  • Small Deal Desk Services Advisor

    4 hours ago

    Bengaluru, Karnataka, India Blue Yonder Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role Overview: We are looking for a Small Deal Desk Services Advisor to join our Back Office Sales team. In this role, you will be instrumental in supporting the Services Sales and Delivery teams by facilitating the creation, processing, and execution of Statements of Work (SOWs) and Change Requests (CRs) for Professional Services engagements. These...

  • Small Deal Desk Services Advisor

    2 weeks ago

    Bengaluru, Karnataka, India Blue Yonder Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    What you'll do:Act as a trusted advisor to Blue Yonder's account teams, collaborating closely to understand their business needs and support end-to-end commercial processing of SOWs and CRs for solutions valued under $100K.Collaborate cross-functionally with Services Sales, Services Pre-Sales, and Project Management to ensure alignment of scope, pricing, and...

  • It Service Desk Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Frontier Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: IT Service Desk AnalystDepartment: Service DeskLocation: Bangalore Reports to: RSDMJob Type: Full-timeJob Summary:We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our IT support team. The ideal candidate will provide first-line technical support to end-users, troubleshoot hardware and software issues, and ensure...