Producton / Application Support Analyst

2 days ago

Chennai, Tamil Nadu, India Dinoxo Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Position: Production / Application Support Analyst – Payment Channels / Core Banking

Experience: 3 to 5 Years, 5 + Years, 10+ years

Domain: Payment Channels (UPI, IMPS, RTGS, NEFT, Credit Card, ATM), Core Banking Systems (e.g., Flexcube)

To Apply: Please submit your resume along with your current CTC, expected CTC, notice period, and preferred role(s) --

Key Responsibilities (Applicable to All Roles):

  • Provide L1/L2 application support for banking systems
  • Work in rotational shifts (including nights/weekends) and be available for on-call support
  • Troubleshoot incidents and service requests, ensuring timely resolution
  • Perform root cause analysis and preventive maintenance
  • Collaborate with cross-functional teams for issue resolution and enhancements
  • Adhere to ITIL-based processes (Incident, Problem, and Change Management)
  • Participate in delivery meetings, release validations, and post-deployment monitoring
  • Act as SPOC during shifts when required

Technical Skills Required:

Payments Support :

  • Knowledge of UPI, IMPS, RTGS, NEFT, Credit Card, ATM systems
  • Familiarity with APIs and middleware integrations
  • Experience with production monitoring tools and incident management

Core Banking Support :

  • Strong SQL skills
  • Understanding of CBS systems like Flexcube
  • Experience handling batch jobs, user access issues, and core banking workflows

Job Type: Full-time

Pay: ₹500, ₹1,500,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

  • Applications Support Analyst

    3 days ago

    Chennai, Tamil Nadu, India Citi Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...

  • Applications Support Sr Analyst

    6 days ago

    Chennai, Tamil Nadu, India Citigroup Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Responsibilities:The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application systems that have completed the development stage and...

  • Applications Support Senior Analyst

    7 days ago

    Chennai, Tamil Nadu, India Citi Full time US$ 90,000 - US$ 1,20,000 per year

    The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...

  • Application Support Senior Analyst

    5 days ago

    Chennai, Tamil Nadu, India Citi Full time US$ 90,000 - US$ 1,20,000 per year

    The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...

  • Applications Support Senior Analyst

    5 days ago

    Chennai, Tamil Nadu, India Citi Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...

  • Applications Support Sr Analyst

    4 days ago

    Chennai, Tamil Nadu, India Citi Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    About the Team:ISG Data Technology strives to provide measurable competitive advantage to our business by delivering high quality, innovative and cost effective reference data technology and operational; solutions in order to meet the needs of the business, our clients, our regulators and stakeholders.Olympus is a next generation Data Fabric to streamline...

  • Technical Application Support Specialist

    22 hours ago

    Chennai, Tamil Nadu, India beBeeAnalyst Full time ₹ 8,00,000 - ₹ 15,00,000

    Support Analyst RoleThis position involves providing effective support to users across multiple departments and locations, addressing incidents, service requests, and issues through various communication channels.Main Responsibilities:Act as a front-line responder within the Support team, escalating issues when required and collaborating with the Head of...

  • Applications Support Sr Analyst

    7 days ago

    Chennai, Tamil Nadu, India Citigroup Full time

    Job Summary We are seeking an experienced 10 years and highly motivated Assistant vice president AVP to join our Production Application support team in a dynamic Fintech Liquidity reporting environment The ideal candidate will bring a blend of strong technical skills Unix SQL Big Data technologies and deep domain expertise in financial...

  • Application Support Analyst

    1 day ago

    Chennai, Tamil Nadu, India Pon Pure Full time

    Job DescriptionJob Summary1) Will be supporting the CRM and Mobile Application2) Ensure issues/service requests raised are addressed within SLA3) Root Cause Analysis for repetitive issue4) Project Support for TestingRole: IT Support - OtherIndustry Type: ChemicalsDepartment: IT & Information Security

  • Application Support Analyst

    4 days ago

    Chennai, Tamil Nadu, India Pon Pure Full time

    Job DescriptionSkillASP.Net SQL ServerMinimum QualificationMCACERTIFICATIONNo data availableWorking LanguageNo data availableAbout The Role1) Will be supporting the CRM and Mobile Application2) Ensure issues/service requests raised are addressed within SLA3) Root Cause Analysis for repetitive issue4) Project Support for Testing