CX Support Executive
2 days ago
We're Hiring – CX Support Executive | Uni Seoul
Location:
Kalyani Nagar, Pune
Full-Time
1–3 Years Experience
At
Uni Seoul
, we don't just sell products — we create experiences that bring joy to everyday living. We're looking for a
CX Support Executive
who will be the
voice of Uni Seoul
, ensuring every customer interaction is smooth, empathetic, and delightful.
What You'll Do:
Manage customer queries across calls, emails, WhatsApp & social platforms
Handle returns, exchanges & escalations with empathy
Support loyalty & retention campaigns
Collaborate with Ops & Tech teams to ensure seamless experiences
What We're Looking For:
1–3 yrs experience in CX/Customer Service (Retail/D2C preferred)
Strong communication & problem-solving skills
Familiarity with CRM tools / OMS / ticketing platforms
A customer-first mindset & Excel proficiency
Why Join Us?
- Be part of a fast-growing lifestyle retail brand
- Exposure to CX, retention & loyalty programs
- Work with a young, collaborative team
- Employee perks & growth opportunities
Apply now by sending your CV to
with subject line:
Application – CX Support Executive
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