CX Support Executive

2 days ago


Pune, Maharashtra, India Uni Seoul Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We're Hiring – CX Support Executive | Uni Seoul

Location:
Kalyani Nagar, Pune

Full-Time

1–3 Years Experience

At
Uni Seoul
, we don't just sell products — we create experiences that bring joy to everyday living. We're looking for a
CX Support Executive
who will be the
voice of Uni Seoul
, ensuring every customer interaction is smooth, empathetic, and delightful.


What You'll Do:

Manage customer queries across calls, emails, WhatsApp & social platforms

Handle returns, exchanges & escalations with empathy

Support loyalty & retention campaigns

Collaborate with Ops & Tech teams to ensure seamless experiences

What We're Looking For:

1–3 yrs experience in CX/Customer Service (Retail/D2C preferred)

Strong communication & problem-solving skills

Familiarity with CRM tools / OMS / ticketing platforms

A customer-first mindset & Excel proficiency

Why Join Us?

  • Be part of a fast-growing lifestyle retail brand
  • Exposure to CX, retention & loyalty programs
  • Work with a young, collaborative team
  • Employee perks & growth opportunities

Apply now by sending your CV to

with subject line:

Application – CX Support Executive


  • CX Support Executive

    3 weeks ago


    Pune, Maharashtra, India, Maharashtra Uni Seoul Full time

    About UsAt Uni Seoul, we blend Korean-inspired aesthetics with functionality to create products that bring joy to everyday living. Alongside our vibrant retail stores, we’re building strong customer experience and loyalty practices to ensure that every interaction leaves a smile.We are looking for a CX Support Executive who will be the voice of Uni Seoul...


  • Pune, Maharashtra, India FIS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the teamIn todays highly competitive market, firms not only have to ensure smooth processing, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology...

  • Senior Executive

    2 weeks ago


    Pune, Maharashtra, India Swiggy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Way of Working- Office/Field - Employees will work full-time from their Base LocationAbout The Team & Role-Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery...


  • Pune, Maharashtra, India NICE Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?NiCE is looking for a Technical...

  • Product Support

    2 days ago


    Pune, Maharashtra, India FIS Full time US$ 90,000 - US$ 1,20,000 per year

    Product Support (Java,Unix,SQL) with Capital Market / Banking Domain Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative,...

  • Product Support

    2 days ago


    Pune, Maharashtra, India FIS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of EngineeringTravel Percentage :0%Product Support (Java,Unix,SQL) with Capital Market / Banking DomainAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant...


  • Pune, Maharashtra, India Arcatron Mobility Private Limited Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    About the job:We're looking for a detail-oriented and reliable data entry executive to support our customer experience (CX) team. This role is perfect for someone who's organized, quick with data tools, and eager to learn how customer service operations run in a fast-paced D2C environment. Key Responsibilities: 1. Accurately enter, update,...


  • Pune, Maharashtra, India Mastercard Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Co-Founder for

    4 days ago


    Pune, Maharashtra, India Vsynergize AI Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About is a next-generation AI voice and omnichannel contact center platform that enables websites and enterprises to engage visitors in natural conversations, nurture leads, and seamlessly transfer calls to human agents. Backed by 's 15+ years of CX expertise, aims to transform customer interactions with AI voice bots, advanced analytics, and integrated...

  • Oracle CoE

    1 week ago


    Pune, Maharashtra, India Jade Global Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role Summary:We are seeking a strategic and hands-on Oracle CoE and GTM (Go-to-Market) Leader to drive solution excellence, innovation, and market positioning for our Oracle Cloud and EBS services across SCM, Finance, HCM, and CX domains. This role will combine technical depth with business acumen to lead a high-performing team, strengthen Oracle partnership...