Senior Executive

5 days ago

Pune, Maharashtra, India Swiggy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Way of Working
- Office/Field - Employees will work full-time from their Base Location

About The Team & Role-
Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 25+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

We are hiring the role of
Senior Executive- Relationship & Business Performance
for the team of City Business Operations.

Responsibilities-

  • Recommend and advise on best practices of picking and packing to improve Cx (Customer Experience) experience.
  • Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards.
  • Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact.
  • Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Customer Experience.
  • Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx.
  • Provide recommendations to partners for continuous improvement on delivering best Cx metrics.
  • Provide recommendations on the training aspects required to deliver/improve Cx metrics.
  • Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cx impact.

Qualifications-

  • Graduate / 3-5 years of retail management experience
  • Must have led 15+ people/ employees at Retail/ Store.
  • Problem solving, data-driven decision-making
  • Adaptability to dynamic situations.
  • Experience from retail/FMCG/ quick commerce Industry.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"

  • Consultant / Sr Consultant / Lead Consultant - Recruitment.- Pune

    2 weeks ago

    Pune, Maharashtra, India Executive Tracks Associates Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for candidates for Consultant / Senior Consultant Role - Recruitment, Non IT sector for our company at Pune, Viman Nagar location.Candidate should have experience in Manufacturing / Engineering / Industrial / Automotive with relevant experience of 5+ years in   End to End recruitment - Non - IT sector :Job Responsibilities:Searching,...

  • Executive/ Senior Executive

    2 weeks ago

    Pune, Maharashtra, India Krisala Buildtech Llp Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Executive/Senior Executive - CRMSummary:We are seeking a highly motivated and experienced Executive/ Senior Executive - CRM to join our CRM department. The ideal candidate will have 1 to 6 years of experience in customer relationship management and collections and registration . The Executive/ Senior Executive - CRM will be responsible for...

  • Senior Operations Executive

    2 weeks ago

    Pune, Maharashtra, India Asquare Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Designation: Sr. Operation ExecutiveJob Location: Viman Nagar, PuneExperience: 2+ YearsRole DescriptionThis is a full-time on-site role located in Viman Nagar Pune for a Senior Operations Executive. The Senior Operations Executive will be responsible for overseeing the daily operations, managing projects, analyzing business processes, and ensuring...

  • Senior Executive Assistant

    1 week ago

    Pune, Maharashtra, India Tekskills Inc. Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Senior Executive AssistantLocation:Pune (Work from Office – 5 Days a Week) KharadiExperience:10+ YearsTravel:As and When RequiredJob OverviewWe are seeking a highly experienced and proactive Senior Executive Assistant to support senior leadership in a dynamic and fast-paced environment. The ideal candidate will have over 10 years of experience,...

  • Consultant / Senior Consultant / Lead Consultant - Pune, Viman Nagar

    2 weeks ago

    Pune, Maharashtra, India Executive Tracks Associates Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About usExecutive Tracks Associates (ETA /  ). ETA has been associated with the Indian Executive Search Industry for 25 years and has assisted large multinational companies and large & mid range Indian Business houses in the Automotive / Building Material/ Industrial / Chemicals including speciality chemical / Real-Estate and Infrastructure /...

  • Senior Executive Assistant

    2 weeks ago

    Pune, Maharashtra, India Immersive Infotech Pvt Ltd Full time ₹ 10,00,000 - ₹ 16,80,000 per year

    Senior Executive Assistant (Contract Role- 6 Months & Extendable)Location: Pune (Kharadi) | Work from Office – 5 Days a WeekExperience: 10+ Years (Mandatory)Travel: As and When RequiredPreference: Male CandidateWe are seeking a highly experienced Senior Executive Assistant to support senior leadership in a dynamic and fast-paced environment. The ideal...

  • Senior Sales Executive

    2 weeks ago

    Pune, Maharashtra, India Corporate Events By Mulberry Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCorporate Events by Mulberry is a premium event management brand dedicated to designing high-impact corporate experiences. We specialize in immersive conferences, dynamic product showcases, engaging team offsites, gala evenings, and leadership summits. With in-house production, custom-built setups, and a solutions-driven approach, we...

  • Senior executive Export

    7 days ago

    Pune, Maharashtra, India DAVI ENGINEERING PVT. LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt DAVI ENGINEERING PVT. LTD., we specialize in crafting precision custom metal components, combining engineering expertise with advanced manufacturing techniques. Our innovative approach brings cutting-edge metal manufacturing solutions to industries worldwide. We are dedicated to delivering high-quality products that contribute to the...

  • Senior Executive/ Executive

    1 day ago

    Pune, Maharashtra, India Mahindra Finance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    *Urgent Job openings**Mahindra and Mahindra Financial Services Ltd**Position* - Senior Sales Executive*Location* - Pune / PCMC*Product* - Used Car ( POCL)*Education* :- Graduation*Experience* :- 01 to 03 years of experience Fabulous incentives Slab in Industry**Salary* :- As per Norms + Incentives.+ conveysplease share your CV on Mail-*Need immediate joiners...

  • Senior Sales Executive

    2 weeks ago

    Pune, Maharashtra, India Cedrus Silicone Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCedrus Silicone Private Limited, founded in 2009 and formerly known as Global Traders, is an authorized distribution partner for WackerChemie AG, Germany, DrawinVertriebs-GmbH, Germany, and WackerMetroark Private Limited, Kolkata. Based in Dwarka, New Delhi, we offer solutions in various manufacturing industries including Silicone Pad,...