Communication Surveillance, Compliance NCT
2 days ago
About The Role :
In Scope of Position based Promotions (INTERNAL only)
Job TitleCommunication Surveillance, Compliance NCT
LocationBangalore, India
Role Description
- The Compliance Department protects the Bank by advising on ethical conduct, identifying regulatory solutions, safeguarding integrity, and reputation, and promoting, in partnership with the business, a culture of Compliance. Given the increasing regulatory scrutiny and the need to implement a robust and globally consistent control framework, an effective Central Compliance function is a key component to the Departments success.
- The position will be based in India and requires the candidate to work in APAC hours.
What well offer you
As part of our flexible scheme, here are just some of the benefits that youll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Conduct Communication Surveillance (E-comms & Voice) for APAC.
- Assist in initial review of alert queues and perform analysis of surveillance alerts in relation to firm, employee whilst ensuring consistent delivery & service levels are maintained.
- Promptly escalating concerns within alerts to the appropriate onshore region / teams for follow up and take necessary actions.
- Reviewing and opining on alerts; emails, and other communications (i.e., voice) for potential breaches of laws, regulations, and internal policies
- Developing methodologies to identify, monitor and test areas of compliance risk whilst building and fostering close relationships with stakeholders.
- Working with Compliance Information Technology in the preparation and User Acceptance Testing of new tools, amendments to existing to ensure effectiveness and coverage of alerts.
- Additional duties are assigned.
Your skills and experience
- Compliance/regulatory experience would be beneficial.
- Degree related experience to Finance or Economics would be beneficial.
- The ability to explain complex concepts in simple and easy to understand way.
Education
- Degree level
Language Skills
- English fluency in spoken and written.
Technical Skills
- Experience with using Surveillance tools.
- Proficiency in Data analytics and MS Office (esp. Advanced Excel + PowerPoint).
How well support you
- Training and development to help you excel in your career.
- Coaching and support from experts in your team and location.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
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