Executive - Customer Management
10 hours ago
Job title:
Executive - Customer ManagementJob Description:
Inbound calls/outbound calls and deliver an excellent customer experience.
To achieve customer and client KPI targets in relation to all contacts received via multiple channels, working within the requirements of data protection legislation
To deliver an excellent customer experience by providing a customer-focused, right-first-time service, and managing any customer complaints to a satisfactory conclusion.
To respond to all contacts from both internal & external customers made via all the available channels.
To accurately capture data and enter it into the relevant systems
Location:
Mumbai,
IndiaTime Type:
Full timeContract Type:
Fixed Term (Fixed Term)-
Executive - Customer Management
2 days ago
India - Mumbai - Vikhroli West Capita Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearUndertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.Job title:Executive - Customer ManagementJob Description:Deliver timely and efficient support according to customer requirements and SLAResponsible for the care, accuracy, confidentiality, security and maintenance of informationAdhere to...
-
Executive - Customer Management
2 days ago
India - Mumbai - Vikhroli West Capita Full time ₹ 2,00,000 - ₹ 6,00,000 per yearProvides administrative support to customer service processes.Job title:Executive - Customer ManagementJob Description:Undertakes basic administrative tasksEnsures that complete documentation is maintained either in electronic or hard copy form.Transmits information or documents to customers, using computer, or mailAccurately captures data and enters it on...
-
Executive - Customer Services
2 days ago
India - Mumbai - Vikhroli West Capita Full time ₹ 20,00,000 - ₹ 50,00,000 per yearUndertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.Job title:Executive - Customer ServicesJob Description:Deliver timely and efficient support according to customer requirements and SLAResponsible for the care, accuracy, confidentiality, security and maintenance of informationAdhere to all...
-
Customer Support Executive
4 weeks ago
Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.
-
Assistant Customer Relationship Executive
3 days ago
Kolkata, West Bengal, India Adekon Management Full timeLocation: Nadia, West Bengal Company: Adekon Management Private Limited **Salary**: ₹18,000 - ₹22,000 per month Qualification: HS Pass / Graduation (Higher Secondary or Graduate) **Job Summary** Adekon Management Pvt. Ltd. is hiring Assistant Customer Relationship Executives for its Branch Banking operations in Nadia, West Bengal. The role involves...
-
Customer Service Executive
2 weeks ago
Vikhroli, India Vastu Housing Finance Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesHandle customer queries, requests, and complaints over phone calls and other support channels.Manage customer retention and satisfaction through timely and effective resolution of concerns.Ensure prompt management and closure of all customer enquiries within defined timelines.Coordinate regularly with branch operations teams and branch...
-
Customer Executive
7 days ago
Mumbai, Maharashtra, India Sterling Customer Experience Pvt. Ltd. Full timePosition: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...
-
Purchase Executive
1 week ago
Mulund West, Mumbai, Maharashtra, India The Executive Full timeJob Title: Purchase Executive Location: Mulund, Mumbai Experience Required: 2 to 4 Years We are looking for a Purchase Executive with 2-4 years of experience to join our team in purchase cycle, vendor coordination, and procurement operations. Roles & Responsibilities - Vendor development and vendor relationship management - Material procurement and supply...
-
Receptionist/Front Desk Executive
1 week ago
Mumbai, Maharashtra, India Executive Ship Management (ESM) Full time ₹ 1,50,000 - ₹ 2,50,000 per yearPosition:Receptionist/Front Desk Executive - Govandi(E), MumbaiRole & responsibilitiesGreet clients and visitors, answer phone calls, and respond to inquiries.Manage reception area, including maintaining a clean and organized spaceProvide administrative support to staff, including preparing documents and reportsHandle mail, packages, and deliveriesSchedule...
-
Customer Care Executive
3 days ago
Kolkata, West Bengal, India Ananta resource Management Full time**Designation - Executive - Customer Success Specialist** **Salary range: - 20-25K** **Location - Dakhinee Co-Operative Housing Society, Kolkata, Chingrighata** **Exp - 2 to 3 years** Qualification - Bachelor's degree in business administration, marketing, or a related field. **What You Will Do** - Customer Relationship Management: Maintain and enhance...