
WFH - Customer Care Executive
1 week ago
Hi Jobseekers
We are hiring for Work From Home for Customer Care Executive for India's biggest multinational BPO's. Please go through the job description properly -
Profile - Customer Care Executive
Process - Inbound Process
Location - Remote
Salary : Upto 18k CTC + Performance Based Incentives + Quarterly Bonus
Role & responsibilities:
- Respond promptly and professionally to customer queries via phone, email, live chat, or social media.
- Maintain detailed and accurate customer records in CRM systems.
- Assist customers with order tracking, returns, billing, account questions, or technical troubleshooting.
- Escalate unresolved or complex issues to appropriate internal departments when necessary.
- Meet or exceed daily, weekly, and monthly performance metrics.
Preferred candidate profile:
- Any undergraduate or graduate can apply.
- Candidates should have fluency in English.
- Candidates do have their own laptop with these basic requirements :
- i5/i7 Processor or Ryzen5/7
- 8 GB RAM
- Windows 10 Pro
- Power Backup
- Headset
Interested and eligible candidates may reach out to and send their CV and connect with any of the recruiter at a time .
NIYATI VYAS)
ALIYA)
ANWESHA)
ANUJ)
VAHIDA)
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