Commercial Services Coordinator
3 days ago
Commercial Services Coordinator
Responsiblities :-
1. iCare -Maintenance Contract Booking & Management:
You would be responsible for booking Maintenance Contract Orders in SalesForce with end to end responsibilities.
2. Order Booking & Billing Thereof:
You would be responsible for Entering the Customer Orders into SAP & Track & get them bill on respective Due Dates. To fulfill these responsibilities, you may need to interact with Customers & intercompany.
3. Account Receivables
You would be responsible to follow-up with Customers and Collections against the Invoices raised on them.
4.Install Base Update:
You would be responsible for updating the install base comprehensively in Excel File. For that, You need to have the knowledge of SAP, BI Tool etc. and also would need to interact with the different people to get the necessary information which includes sales, service, projects & partners etc.
5. Lead Generation Via Email Notification & Tele-Calling:
You would be responsible for sending the Notifications to Customers before expiry of Warranty or Contract Date. You would be responsible to maintain the database in Excel to track and send the reminders on Weekly Basis & Calling afterwards and to convert into Lead.
6. OFFERS:
You would be responsible for sending the Offers to all the customers. All the customers must be provided by the Service offers & bring them on discussion table. You would be responsible to fix up the meeting with customer and align engineer for discussion. A Tracking database must be prepared to see the performance.
Required education, experience and competencies:
Education:
Bachelor Degree in any Stream
Experience:
Min. 5 years in a technical oriented commercial environment
Competencies:
Must have the knowledge of SAP-ECC
Must have the Knowledge of Excel
Good Command over English
Commercial feeling and financial insight
Team Player
Other Attributes:
Adaptive to the Business Needs
D&I Statement
At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission.
Read here how we do this
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