Senior Product Manager

Description

About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:

• Citeline – accelerate the drug development cycle
• Evaluate – bring the right drugs to market
• MMIT – identify barrier to patient access
• Panalgo – turn data into insight faster
• The Dedham Group – think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.

As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

Job Description

Norstella is seeking a skilled and dynamic professional with a background in Market Access to join our team. Are you passionate about turning emerging technologies into real-world value, fast? Do you thrive in spaces where ideas move quickly from concept to customer? We are looking for a creative innovator who believes building, testing, and learning at speed is the best way to unlock new growth in the market.

You'll be at the heart of our efforts to launch breakthrough offerings grounded in rapid prototyping, AI, and relentless customer focus. Working across teams and directly with customers, your job is to spot opportunities, bring them to life quickly, and gather the proof points that move our business forward.

As a Senior Product Manager focused on data and AI, you will lead the creation of AI-powered solutions that transform market access strategies, optimize healthcare outcomes, and unlock new growth opportunities. You will collaborate across teams and with customers to harness advanced analytics, machine learning, and data-driven experimentation to rapidly develop, validate, and scale innovative products.

Responsibilities:

• Lead AI-Driven Product Innovation: Champion the use of AI, machine learning, and advanced data analytics to design and deliver market access solutions that create tangible business value.
• Drive Data-Informed Rapid Prototyping: Utilize AI-assisted tools, no-code platforms, and data science techniques to rapidly prototype and iterate on product concepts based on data insights and customer feedback.
• Implement Data-Driven Decision Making: Establish rigorous experimentation, KPIs, and analytics frameworks that guide continuous product improvement and strategic pivots.
• Translate Complex Data into Actionable Insights: Collaborate with data scientists, engineers, and market experts to distill complex datasets into intuitive product features and user experiences that meet real-world healthcare needs.
• Shape the AI-First Culture: Advocate for cross-functional alignment around AI and data strategies, sharing best practices to amplify AI adoption and data fluency within the organization.
• Partner Closely with Customers and Stakeholders: Lead co-creation sessions and usability testing to validate AI-driven product features and solutions directly with end users, including healthcare providers, payers, and pharmaceutical clients.
• Define Product Vision and Roadmap: Develop and communicate a clear product vision and roadmap centered on data- and AI-driven capabilities that safeguard competitive advantage and accelerate time to market.
• Ensure Product Quality and Compliance: Collaborate with regulatory and compliance teams to navigate industry standards and ensure ethical AI practices.

Requirements:

• Minimum 8-10 years of product management experience, ideally within healthcare, pharmaceutical, or related data-intensive industries.
• Proven track record of delivering AI-powered products or data-analytics solutions in an enterprise environment.
• Strong proficiency with data science concepts, machine learning frameworks, and AI toolkits; experience working closely with data scientists and engineers.
• Expertise in rapid prototyping using AI-assisted or low-code/no-code platforms.
• Demonstrated ability to translate complex data into user-friendly products and interfaces.
• Exceptional skills in managing product backlogs, writing user stories, and prioritizing features with data-driven rationale.
• Excellent communication skills with strong capability to bridge technical and non-technical stakeholders.
• Familiarity with AI ethics, data privacy, and regulatory requirements in health or pharmaceutical sectors.
• Bachelor's degree required, advanced degree in computer science, data science, business analytics, or related field preferred.

Preferred:

• Background in market access combined with experience in AI or advanced analytics in healthcare.
• Experience with SQL, Python, R, or other data analysis tools promoting self-service data exploration.
• Track record collaborating with diverse stakeholders, including payers, providers, regulatory bodies, and data scientists.

The guiding principles for success at Norstella:

01: Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Benefits:

• Health Insurance
• Provident Fund
• Reimbursement of Certification Expenses
• Gratuity
• 24x7 Health Desk

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.