Senior Product Manager

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Role

The Mobile Platform team at HighLevel is dedicated to driving growth by strengthening our mobile app ecosystem. We deliver value through our white-label mobile apps, B2B SaaS marketing technology apps, and B2C creator platforms(Kollab).The Mobile Platform product team consists of 3 product managers, while HighLevel overall has a total of 52 product managersWe are seeking a Senior Product Manager, Mobile Apps,Creator Platform, who will take full ownership of our mobile-first strategy. This role will be responsible for shaping the product vision, defining the execution roadmap, and driving the launch of new features while elevating the overall user experience.

Your Mission? To make HighLevel's mobile experience world-class by driving adoption, engagement, and monetization across our global customer base.

What You'll Do

Own the Mobile Vision & Strategy – Define and execute the roadmap for HighLevel's Creator Mobile Ecosystem (Mobile + Tablet), serving 1M+ monthly active users, with a strong focus on B2C growth and retention.

Accelerate Revenue Growth – Drive white-label Creator Platform revenue by delivering a seamless, DIY white-label app-building solution for creators.

Deliver Core Mobile Features – Lead the end-to-end development of new capabilities and improvements that enhance usability, engagement, and monetization.

Champion Mobile UI/UX – Partner with design and engineering to craft intuitive, frictionless, and delightful mobile-first experiences.

Experiment & Optimize – Design, run, and analyze A/B tests to validate hypotheses, boost performance, and unlock revenue opportunities.

Strengthen the Ecosystem – Continuously improve existing features, remove friction points, and enhance reliability and performance.

Collaborate Across Teams – Act as the bridge between engineering, design, marketing, and customer success to drive adoption and elevate user satisfaction.

Leverage Data for Impact – Use analytics to generate insights, optimize feature performance, and inform strategic decisions.

Own Outcomes, Not Just Features – Deliver measurable improvements in engagement, retention, and revenue expansion across the mobile product line.

You will be working to increase MAU of the mobile app by driving retention and stickiness, while also contributing to new user acquisition across both mobile app and browser channels.

Who You Are

Mobile-First & B2C Experienced – You've shipped impactful mobile features that empower creators and deliver seamless experiences, driving engagement, retention, and growth.

UI/UX Driven – A true UX powerhouse, you have a track record of delivering beautifully designed, highly intuitive mobile products that delight users.

Experimentation-Minded – You thrive on rapid iteration, using A/B testing and experimentation to validate ideas and accelerate results.

Customer-Centric – You strike the right balance between business goals and user delight, keeping customer needs at the core of every decision.

Strategic Yet Hands-On – You can articulate the big picture vision while rolling up your sleeves to drive execution and outcomes.

Data-Driven – You use metrics, adoption patterns, and behavioral insights to inform prioritization, validate hypotheses, and guide product direction.

What You'll Bring

5+ years of Product Management experience with a strong focus on B2C mobile applications serving 1M+ MAUs, and 7+ years of total professional experience.

Proven track record of shipping impactful mobile product features and delivering measurable user and business growth.

Deep understanding of mobile UI/UX principles, with the ability to partner effectively with design teams to create world-class experiences.

Experience in revenue expansion and monetization, with a history of driving growth-focused product strategies.

Familiarity with SaaS models and mobile growth levers, including engagement, retention, and lifecycle optimization.

Bonus You've managed one of the best-looking B2C mobile apps with 1M+ downloads and 2M+ Monthly Active users, and can showcase your impact on growth and user delight

Why You'll Love This Role

High Impact – Shape the mobile experience for millions of users worldwide in the rapidly growing creator economy.

Growth & Ownership – Take full ownership of HighLevel's Creator Mobile Ecosystem, with the autonomy to test bold ideas, learn quickly, and scale what works.

Culture of Experimentation – Every idea gets a chance — fast iterations, data-driven insights, and tangible results.

Work With Innovators – Collaborate with exceptional talent across product, design, and engineering in a dynamic, remote-first environment.

Scale at Speed – Thrive in a high-growth, fast-moving environment where your work drives visible business outcomes and real customer impact.

Why should you join us?

At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.

Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.