Telicaller & customer care
1 week ago
Job Title: Telecaller & customer care
We are looking for a motivated and enthusiastic Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential or existing customers to inform them about our products/services, follow up on inquiries, and generate leads. The ideal candidate should have excellent communication skills, a positive attitude, and a customer-focused approach.
Key Responsibilities:
- Make outbound calls to prospective customers.
- Provide information about products or services.
- Answer incoming calls from customers and resolve their queries.
- Follow up on leads and maintain a record of customer interactions.
- Convert potential leads into actual sales or appointments.
- Maintain a high level of customer satisfaction through excellent service.
- Update the CRM or database with accurate and relevant information.
- Meet daily/weekly/monthly targets set by the supervisor.
Requirements:
- Proven experience as a Telecaller, Telemarketer, or similar role is preferred.
- Excellent verbal communication skills in [languages required].
- Ability to handle rejection and stay motivated.
- Basic computer knowledge and familiarity with CRM software.
- Good listening and problem-solving skills.
- Ability to work independently and as part of a team.
- Educational Qualification: Minimum +2 / Graduation (as applicable).
Work Location:
[Calicut city
Working Hours:
[Time, e.g., 9:30 AM to 6500 PM, Monday to Saturday]
Salary:
15,000 + incentives
Job Types: Full-time, Permanent
Pay: From ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Language:
- English (Preferred)
Work Location: In person
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