Technical Support Engineer

2 weeks ago

Bengaluru, Karnataka, India Gyanindit Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

Gyanindit Pvt. Ltd. is dedicated to empowering individuals and organizations through knowledge and expertise. With our motto "Encouraging Empowerment," we provide exceptional services that help you achieve your personal and professional goals. Our mission is to make a meaningful difference by offering guidance, resources, and innovative solutions. We strive to equip every individual with the tools and support needed for success in their careers and organizational endeavors.

Job Description

Role :Technical Support Engineer

Location: Bangalore

Position Type: Full-Time

Experience

: Fresher (0-1 Years)

CTC

–INR. 3.00 LPA (2.8 Fixed + 20K Joining Bonus) For Freshers 

ONLY WFO and no WFH

Shift Timings: Rotational and Night shifts (Should be flexible in shift timings)

Interview Process :

2 rounds of interviews , 1st Communication round and 2nd Technical Round 

Mode of Interview :

F2F (11th Oct'25)

About the Role:

We are looking for a skilled Technical Support Engineer to assist our clients with all aspects of technical support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers succeed.

Responsibilities:

  • Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones .
  • Diagnose and resolve software and hardware issues.
  • Take calls from Global customers and initiate the right response to them, positively and professionally
  • Willing to work rotational shift(including night shifts) Excellent written & spoken communication skills

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or related field.
  • Strong understanding of computer systems, networks, and software applications.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of Networking is a plus.

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