Quality Head
2 weeks ago
Key Responsibilities
- Quality Leadership & Strategy
- Define and implement the overall quality strategy, aligned with business objectives and OEM requirements.
- Lead and manage the Quality Assurance (QA), Quality Control (QC), and Supplier Quality teams across multiple plants.
- Establish, maintain, and continuously improve QMS (Quality Management Systems) in line with IATF 16949, ISO 9001, and customer-specific requirements.
- Customer & OEM Interface
- Act as the primary quality liaison with OEM customers for audits, PPAP submissions, APQP processes, and issue resolution.
- Ensure customer satisfaction through proactive communication, rapid resolution of quality concerns, and effective implementation of corrective and preventive actions.
- Plant Quality Management
- Monitor and control quality performance indicators (PPM, COPQ, rejection rates, etc.) at plant level.
- Implement robust in-process inspection systems, end-of-line testing, and traceability practices.
- Drive zero-defect culture and implement mistake-proofing (poke-yoke) measures.
- Supplier Quality Assurance
- Oversee supplier quality management, including supplier audits, incoming material inspection, and supplier development programs.
- Collaborate with procurement to qualify and improve suppliers for raw materials and components.
- Continuous Improvement
- Deploy problem-solving methodologies (8D, RCA, FMEA, Six Sigma) for defect reduction and process optimization.
- Lead cross-functional teams in Kaizen, Lean Manufacturing, and Six Sigma initiatives focused on quality improvement.
- Compliance & Audits
- Ensure adherence to regulatory standards, OEM-specific requirements, and industry certifications (IATF 16949, ISO 9001, etc.).
- Lead internal audits and facilitate third-party/customer audits.
- Team Development
- Build, mentor, and develop a high-performing quality team.
- Foster a culture of accountability, continuous learning, and proactive problem-solving.
Key Competencies
- Strategic thinker with a detail-oriented approach.
- Strong leadership and people management skills.
- Customer-centric mind-set with ability to build strong OEM relationships.
- Data-driven decision maker with expertise in Lean/Six Sigma.
- Ability to work under pressure and drive cross-functional collaboration.
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