Chief Merchandise Officer

7 days ago


Bengaluru Kolhapur, India Ghodawat Retails Private Limited Full time US$ 90,000 - US$ 1,20,000 per year

Role & responsibilities

Business Strategy:

  • Support new store openings and regional expansions through tailored merchandising strategies.
  • Develop short- and long-term buying strategies to optimize assortment, availability, and margins.
  • Evaluate market trends and competition to innovate and adapt quickly.

Merchandising Planning:

  • Define and implement merchandise strategy for all store formats aligned to customer insights, regional demands, and company vision.
  • Lead category architecture, assortment mix, private label development, and price positioning.
  • Plan seasonal and festive merchandising calendar in coordination with marketing and operations.

Vendor Management:

  • Build strategic partnerships with suppliers and negotiate best-in-class terms, pricing, and margins.
  • Manage sourcing, procurement cycles, and long-term supplier development.
  • Ensure ethical sourcing and compliance with food safety, ESG, and regulatory standards.
  • Build strong supplier partnerships, negotiate commercials, secure exclusive deals, and ensure timely procurement.

Category Ownership:

  • Drive performance across key categories: Fresh, FMCG, Staples, General Merchandise.
  • Optimize SKU count, inventory turns, and shelf space to maximize profitability and efficiency.
  • Leverage data analytics to improve product performance, assortment rationalization, and consumer behavior insights.
  • Manage and grow the food (staples, dairy, FMCG, etc.) and non-food (home care, personal care, general merchandise) portfolio across Star Localmart stores.

Margin & Profitability Focus:

  • Develop pricing architecture to maintain competitiveness while protecting margin.
  • Oversee promotion planning with a focus on ROI and customer footfall.
  • Collaborate with marketing and operations for effective promotions rollouts.
  • Must have the knowledge of GMROI, GMROFS
  • Drive initiatives to improve category-level gross margins through effective pricing, promotions, and sourcing efficiencies.

Market Intelligence:

  • Stay abreast of market trends, competitor activity, and consumer insights to inform merchandising decisions.
  • Should be an expert in analyzing then AC Nielsen trends.

Cross-Functional Collaboration:

  • Lead and mentor a team of category managers, buyers, and merchandise planners.
  • Work closely with Supply Chain, Store Operations, Marketing, and Finance to deliver merchandise objectives.
  • Foster a high-performance culture and data-driven decision-making.

New Store Opening:

  • Defining strategies for opening new stores, Research local demographics, competitor offerings, and consumer trends to ensure the product mix aligns with demand.

Team Leadership:

  • Build and mentor a high-performance buying & merchandising team with a focus on data-driven decision-making.

Preferred candidate profile

  1. Experience: 1520 years in merchandising/category leadership roles in organized retail/FMCG, with at least 5+ years in a leadership role managing end-to-end categories. One must have experience in the South and West markets.

  2. Domain Expertise: Proven experience in managing both food and non-food categories in small-format retail (e.g., convenience stores, neighborhood stores, discount stores).

  3. Education: MBA or PGDM in Retail, Marketing, or Operations from a reputed institution.


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