Service Engineer
1 week ago
Job Description
Position title: Service Engineer
Location: Works office / Regional office
Full/Part-time: Full time
Organizational relationships
Reports to: Deputy Area Technical Manager, Zonal Manager
Supervises: Senior technicians and technicians
Functional relationship with: Works office, Naval Offices / CG offices/ Repair Agencies concerned, End Users
Academic qualification
Essential: Engineer Diploma + 2.d + 2.e
Desired: Engineer Graduate
Experience
- Total: 0 to 1years
Technical skills
Ø Mechanical / Electrical background with service, maintenance, repairs background.
Ø Knowledge of pump sets, diesel generator sets, compressors and other electro mechanical machines and maintenance of the same.
Soft skills
Ø Effective communication skills
Ø Ability to deal with customers & external agencies
Ø Self Motivation for disciplined execution with perfection
Primary Responsibilities
A) New orders: installation-commissioning
§ Commissioning
i. To conduct commissioning trials – proving the system training to operators on operations & maintenance
ii. To rectify defects noted during commissioning
iii. SAT commissioning report
B) Back up services
§ SE visit - Assessment of Complaint & feed back
C) Job works –
§ Execution of work order
i. To collect / Forward Serviceability Check Units to works
ii. To collect / Forward Calibration Instruments to works
§ Dispatch
i. To confirm receipts to works HO
§ Billing
i. To receive feedback from customers
Secondary responsibilities
A) New orders: Installation-commissioning
§ Warranty
i. Responsible for periodic follow up visits and collection of performance data at least 2 times during warranty (in absence of any complaints)
§ Warranty complaints
i. Engineers visits
ii. Analysis / data collection
iii. Rectification – including modifications, if required
B) Back up services
§ To collect operational data
§ To study log book
§ To enquire / obtain details about complaints
§ To enquire / obtain details about first occurrences
§ To conduct trial runs / test as required
§ To analyze / identify defect & recommend corrective measures / shortfalls
C) Job works –
§ Feedback – plant status assessment & related feedback covering,
i. Defects reported against actual defects
ii. Defects not reported / observed
iii. Confirmed requirement of spares
iv. Anticipatory requirement
v. Calibrations needed
vi. Serviceability check
vii. Ships schedule
§ Quotation
i. To prepare an offer based on present status feedback
ii. To submit the tender
§ Work order
i. To collect exemption certificates
§ Execution of work order
i. Dismantling at Site and cleaning / inspection for finalizing materials requirements
§ Dispatch
i. Delivery – to forward duly endorsed DC's to works
ii. Repairs / assembly / refitting
iii. To process additional materials requirements during repairs
iv. To conduct harbor trials / sea trials
v. To forward completion certificates
Budget responsibilities
Environmental Condition
Onboard Ships
Constraints of defense regulations & complying with them
Job Types: Full-time, Permanent, Fresher
Pay: ₹18, ₹20,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
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