Regional service specialist
2 weeks ago
Engineer qualifications- Diploma / BE, B-tech in Electrical Engineering or Electronics engineering
The candidate must be expert in commissioning, trouble shooting on Simocode, soft starter & other LV communication capable products.
Engineer must be willing to travel extensively for service sites.
Must be expert in commissioning of Simocode on various communication protocol.
Must have elementary knowledge on network validation, Profibus and Modbus protocols and its routing.
Must be having 3-4 years of experience of Service experience on EP products.
Should be expert in ACB servicing & troubleshooting.
To provide service support to customer at a short notice & ensure customer delight.
Handling of service business portfolios (Service contract, retrofit, spare parts, repairs)
Monitoring of Service KPIs.
To provide lead generation to service sales team for business growth.
To monitor and take actions on AMCs, open calls, escalated cases, service business targets.
Engineer may have to work in shifts during site execution jobs.
Compliance to EHS and statutory requirements during site execution.
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