DSA- Department of Student Affairs

This role is for one of Weekday's clients

Salary range: Rs Rs ie INR 6-9 LPA)

Min Experience: 1 years

Location: Delhi , NCR, Punjab

JobType: full-time

Requirements
Key Responsibilities:
Communication & Representation

• Represent the company in all on-campus forums, meetings, and events.
• Act as a bridge between students and the central team.
• Host and moderate events, webinars, and student town halls.

Event Management & Student Engagement

• Plan, organize, and execute high-impact events, orientations, contests, and celebrations.
• Lead student clubs and interest groups, fostering active participation and leadership.
• Develop and implement new community engagement initiatives.

Data Management & Documentation

• Maintain up-to-date records of student involvement, grievances, events, and resolutions.
• Submit regular reports with insights and suggestions.
• Use tools like Excel/Sheets, CRM for data tracking.

Leadership & Student Support

• Serve as a mentor and guide for students facing academic or personal challenges.
• Manage student grievances and maintain a safe, inclusive environment.
• Promote a culture of discipline, mutual respect, and responsibility.

University Liaison & Diplomacy

• Build and maintain strong working relationships with university staff and authorities.
• Ensure the company is seen as a professional, value-adding partner.
• Coordinate with campus departments for approvals, venue bookings, and support.

Core Skills & Competencies
1. Exceptional Communication & Public Speaking

• Fluent, confident, and engaging speaker.
• Able to address large groups, moderate discussions, and represent us in formal settings.
• Skilled in adapting tone and language based on audience – students, university officials, or partners.

2. Event Planning & Creative Campaigning

• Proven ability to conceptualize, plan, and execute engaging events, competitions, cultural fests, orientation programs, etc.
• Brings fresh, innovative ideas that reflect students' interests and align with our goals.
• Manages budgets, timelines, vendors, and promotion strategy effectively.

3. Pulse of the Community

• Continuously gathers informal and formal feedback from students to stay updated on their moods, concerns, and preferences.
• Designs engagement activities that spark joy, pride, and belonging within the student body.
• Creates campaigns that are not only fun but mission-driven.

4. Club & Community Management

• Leads multiple student clubs and interest groups.
• Identifies leaders within the student body and grooms them for responsibility.
• Oversees regular student activities, ensuring participation and purpose.

5. Leadership & Decision-Making

• Strategic thinker and action-oriented.
• Assigns roles, holds people accountable, and maintains discipline.
• Balances warmth with authority; commands respect while remaining approachable.

6. Responsiveness & Reliability

• Available beyond the standard 9–5 schedule, especially in crisis or event situations.
• Maintains prompt communication via calls, emails, and messages.

7. Emotional Intelligence & Empathy

• Capable of handling student grievances with understanding and discretion.
• Maintains emotional balance under pressure and helps students regulate theirs.
• Serves as a trusted advisor during difficult transitions or conflicts.

8. Professionalism & Diplomacy

• Handles university relations with maturity and tact.
• Knows when to escalate issues and when to resolve them independently.
• Builds trust-based relationships with faculty and administration.

9. Conflict Resolution & Crisis Management

• Anticipates brewing issues and neutralizes them early.
• Manages student-to-student or student-to-administration conflicts calmly.
• Capable of stepping in as a strong but fair mediator.

10. Data Tracking & Documentation

• Tracks participation, feedback, grievances, and resolution timelines using tools like Excel, Notion, Airtable, etc.
• Ensures every interaction, event, and outcome is documented and reported with transparency.
• Obsessed with optimization based on numbers and patterns.

11. Negotiation & Persuasion

• Able to influence stakeholders—students, university partners, vendors, etc.—towards favorable outcomes.
• Communicates value propositions effectively in both informal and formal situations.
• Skilled in proposal creation and pitching our value-add to institutions.

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