DSA- Department of Student Affairs

1 day ago


Chandigarh, Chandigarh, India Weekday AI Full time ₹ 6,00,000 - ₹ 9,00,000 per year

This role is for one of Weekday's clients

Salary range: Rs Rs ie INR 6-9 LPA)

Min Experience: 1 years

Location: Delhi , NCR, Punjab

JobType: full-time

Requirements
Key Responsibilities:
Communication & Representation
  • Represent the company in all on-campus forums, meetings, and events.
  • Act as a bridge between students and the central team.
  • Host and moderate events, webinars, and student town halls.
Event Management & Student Engagement
  • Plan, organize, and execute high-impact events, orientations, contests, and celebrations.
  • Lead student clubs and interest groups, fostering active participation and leadership.
  • Develop and implement new community engagement initiatives.
Data Management & Documentation
  • Maintain up-to-date records of student involvement, grievances, events, and resolutions.
  • Submit regular reports with insights and suggestions.
  • Use tools like Excel/Sheets, CRM for data tracking.
Leadership & Student Support
  • Serve as a mentor and guide for students facing academic or personal challenges.
  • Manage student grievances and maintain a safe, inclusive environment.
  • Promote a culture of discipline, mutual respect, and responsibility.
University Liaison & Diplomacy
  • Build and maintain strong working relationships with university staff and authorities.
  • Ensure the company is seen as a professional, value-adding partner.
  • Coordinate with campus departments for approvals, venue bookings, and support.
Core Skills & Competencies
1. Exceptional Communication & Public Speaking
  • Fluent, confident, and engaging speaker.
  • Able to address large groups, moderate discussions, and represent us in formal settings.
  • Skilled in adapting tone and language based on audience – students, university officials, or partners.
2. Event Planning & Creative Campaigning
  • Proven ability to conceptualize, plan, and execute engaging events, competitions, cultural fests, orientation programs, etc.
  • Brings fresh, innovative ideas that reflect students' interests and align with our goals.
  • Manages budgets, timelines, vendors, and promotion strategy effectively.
3. Pulse of the Community
  • Continuously gathers informal and formal feedback from students to stay updated on their moods, concerns, and preferences.
  • Designs engagement activities that spark joy, pride, and belonging within the student body.
  • Creates campaigns that are not only fun but mission-driven.
4. Club & Community Management
  • Leads multiple student clubs and interest groups.
  • Identifies leaders within the student body and grooms them for responsibility.
  • Oversees regular student activities, ensuring participation and purpose.
5. Leadership & Decision-Making
  • Strategic thinker and action-oriented.
  • Assigns roles, holds people accountable, and maintains discipline.
  • Balances warmth with authority; commands respect while remaining approachable.
6. Responsiveness & Reliability
  • Available beyond the standard 9–5 schedule, especially in crisis or event situations.
  • Maintains prompt communication via calls, emails, and messages.
7. Emotional Intelligence & Empathy
  • Capable of handling student grievances with understanding and discretion.
  • Maintains emotional balance under pressure and helps students regulate theirs.
  • Serves as a trusted advisor during difficult transitions or conflicts.
8. Professionalism & Diplomacy
  • Handles university relations with maturity and tact.
  • Knows when to escalate issues and when to resolve them independently.
  • Builds trust-based relationships with faculty and administration.
9. Conflict Resolution & Crisis Management
  • Anticipates brewing issues and neutralizes them early.
  • Manages student-to-student or student-to-administration conflicts calmly.
  • Capable of stepping in as a strong but fair mediator.
10. Data Tracking & Documentation
  • Tracks participation, feedback, grievances, and resolution timelines using tools like Excel, Notion, Airtable, etc.
  • Ensures every interaction, event, and outcome is documented and reported with transparency.
  • Obsessed with optimization based on numbers and patterns.
11. Negotiation & Persuasion
  • Able to influence stakeholders—students, university partners, vendors, etc.—towards favorable outcomes.
  • Communicates value propositions effectively in both informal and formal situations.
  • Skilled in proposal creation and pitching our value-add to institutions.


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