Digital Marketing Team Manager| Marketing Automation and Web Ops

6 days ago

Pune, Maharashtra, India Gryphon Hytech Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role: Team Manager - Digital Marketing

Location: Pune

Requirements:

  • 8+ years experience in digital marketing,
  • With at least 4 years of demonstrated team management experience,
  • Including depth of knowledge Digital Marketing.
  • Understanding and experience with digital marketing tools,
  • Inclusive of content management systems,
  • Automation/CRM (Salesforce),
  • Web analytics, and Social media systems

Shift: 3:00 pm - 11:45 pm (GMT) | 7:30 PM - 4:30 PM ( IST) Full time

The role of the Digital Marketing Team Manager will be to support in onboarding milestones and day-to-day management of the Digital Marketing Team .This role will report into the management and will collaborate as needed with Corporate Digital Marketing managers in the US.

Job Responsibilities

  • Day-to-day management and oversight of Digital Marketing resources, maintains work schedules and oversight of time off requests, staffing conflicts and resourcing along with direct support of management.
  • Monitors and regularly assesses overall team and individual performance against goals/KPIs to assess knowledge and performance improvement opportunities, including conflict resolution, staff issues and escalating foreseeable attrition risks.
  • Actively participates in individual team members performance reviews, providing regular feedback regarding misses/errors and additional training needs to CoE leadership contributing to the identification of growth and skill development opportunities to ensure constant improvement and utilization of the CoE Digital Marketing teams.
  • Coordinates with CoE team resources to ensure work is completed accurately and in accordance with standard practices / guidelines and defined service level agreements.
  • Shares feedback regularly to support onshore and CoE management in assessment of individual skills and aptitude along with potential for career expansion.
  • Provides and shares on a regular cadence status updates/reports with leadership.
  • Ensures the CoE team is working together as a cohesive unit in support of the global Digital MarketingTeams exemplary work, goals and values.
  • Maintains a current understanding of each capabilities, processes, workflows, SLAs and Gallagher brands guidelines and business divisions to ensure accurate oversight and output of deliverables.
  • Keep oneself abreast and updated of industry best practices in Digital Marketing and support team members as needed.
  • Other duties as assigned.

Requirements

  • MBA or equivalent in Marketing
  • 8+ years experience in digital marketing, with at least 4 years of demonstrated team management experience, including depth of knowledgeacross Digital Marketing.
  • Understanding and experience with digital marketing tools, inclusive of content management systems, Automation/CRM (Salesforce), web analytics, and social media systems.
  • Professional and conversational fluency in English is a must, with excellent oral/written communication and presentation skills
  • Leads with empathy and a solution-oriented mindset with strong mentorship skills

Preferred Skills

  • Demonstrated project and/or resource management understanding
  • Experience with/knowledge of Workfront or other project management software
  • Microsoft Office Suite programs

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