Sky Service Potential

DescriptionAs a Sky Service CCU Affluent-SME, you will be the go-to expert for our Sky Channel customers, ensuring a seamless and personalized experience. Your role is crucial in maintaining strong relationships and providing timely, accurate solutions to our affluent clientele. You will be a part of the Kotak Mahindra Bank Ltd. family, contributing to our...

DescriptionThe Sky Service Affluent Team Leader will oversee a dedicated team, ensuring top-tier service for our most valued clients. This role is pivotal in maintaining client satisfaction and loyalty, focusing on relationship-building and exceptional customer experiences.Responsibilities Manage and mentor a team of 15-20 Relationship Managers, providing...

DescriptionAs a Sky-Analyst-Service Quality, you will play a crucial role in maintaining and enhancing our contact center's performance. Your primary responsibility will be to assess and evaluate the quality of customer interactions, providing valuable insights and recommendations to improve overall service standards. This role is integral to our...

DescriptionManaging the team's performanceEnsure adherence to time schedules (Turn Around Time)Adherence to Information Security norms & quality process norms.Train and educate the officers about the process Handling escalated customer complaints, and implementing strategies to improve customer satisfaction.ResponsibilitiesGrooming new officers and...

DescriptionShould be a least graduate.• No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.• Should not have employment gap for more than a month.• Should have at least completed a year in current org.• Better soft skills – conversational skills and English versant scores 7+.• Flexible to work on rotational...

DescriptionRole OverviewThe Solitaire VRM Support role focuses on managing and deepening relationships with Privy and Solitaire segment customers through telephonic and digital engagement. The position ensures superior customer experience, cross-selling of banking and investment products, and compliance with regulatory norms. Key ResponsibilitiesPortfolio...

Responsibilities: Lead Generation: • Conduct research to identify potential customers and industries for our products/services. • Utilize various channels, including social media, email campaigns, and cold calling, to generate leads. Prospect Qualification: • Engage with leads to understand their needs and assess their potential as qualified prospects....

Job Title: Client Servicing Executive (Advertising agency preferred)Location: Thane , IndiaJob Description:We are seeking an enthusiastic and proactive Client Servicing Executive with agency experience to join our dynamic team. The ideal candidate will act as the primary point of contact between clients and the agency, ensuring smooth communication and...

Description• To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.• This skill will also do sales with assigned customer based mapped to them.• Measure of outcomes – NPS,...

DescriptionSenior Security Architect (Banking & Financial Services)Key Responsibilities: * Develop and maintain a comprehensive security architecture roadmap aligned with business objectives and regulatory requirements.* Conduct thorough security risk assessments for business applications (on-premises, cloud hosted) to identify potential threats and...