Client Servicing Executive/Manager

20 hours ago


Mumbai, Maharashtra, India Purple Squirrel Consulting services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Client Servicing: Manager/Executive Role

  • Client Relationship Management:
    Serve as the
    main point of contact
    for clients, fostering long-term strategic relationships (Manager: often focusing on key accounts).
    Understand objectives
    and brand guidelines, ensuring high client satisfaction and prompt issue resolution.
  • Project Leadership & Coordination:
    (Manager:
    Lead
    the project team; Executive:
    Execute
    tasks). Translate briefs into actionable plans. Coordinate strictly with creative, production, and operations teams to
    ensure seamless delivery
    of events and campaigns on time and budget.
  • Financial Oversight & Planning:
    Prepare detailed proposals, secure cost estimates, and manage project profitability. (Manager: Oversee
    overall budget
    ; Executive: Assist with
    invoicing/documentation
    ). Ensure adherence to all financial and quality standards.
  • Business Growth:
    Proactively identify and secure
    upselling/cross-selling opportunities
    within existing accounts. (Manager: Lead pitches and contribute to
    business strategy
    ).
  • Key Skills:
    Requires strong
    communication, presentation,
    and
    organizational skills
    . Must be proficient in MS Office and have proven experience in an agency, marketing, or event management environment.


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