Client Servicing Executive/Manager
20 hours ago
Client Servicing: Manager/Executive Role
- Client Relationship Management:
Serve as the
main point of contact
for clients, fostering long-term strategic relationships (Manager: often focusing on key accounts).
Understand objectives
and brand guidelines, ensuring high client satisfaction and prompt issue resolution. - Project Leadership & Coordination:
(Manager:
Lead
the project team; Executive:
Execute
tasks). Translate briefs into actionable plans. Coordinate strictly with creative, production, and operations teams to
ensure seamless delivery
of events and campaigns on time and budget. - Financial Oversight & Planning:
Prepare detailed proposals, secure cost estimates, and manage project profitability. (Manager: Oversee
overall budget
; Executive: Assist with
invoicing/documentation
). Ensure adherence to all financial and quality standards. - Business Growth:
Proactively identify and secure
upselling/cross-selling opportunities
within existing accounts. (Manager: Lead pitches and contribute to
business strategy
). - Key Skills:
Requires strong
communication, presentation,
and
organizational skills
. Must be proficient in MS Office and have proven experience in an agency, marketing, or event management environment.
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