Sr. Manager/Director

Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. 

We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. 

Ultimately, our mission is to drive financial well-being for millions of consumers.

With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.

We are seeking a Senior Engineering Manager – Product Engineering to lead the design, development, and delivery of customer-facing products that serve millions of users.
This role is for a hands-on engineering leader who combines deep technical acumen, product intuition, and operational excellence — someone who thrives on solving complex engineering problems while delivering user experiences that feel magical.

You'll lead multiple high-performing teams across geographies, driving the execution of product features, scalability initiatives, and AI-first innovations. You'll collaborate closely with Product, Design, Data Science, and Customer teams to translate business goals into technical roadmaps that deliver measurable outcomes.

You will be the engineering bar-raiser — setting the tone for technical excellence, speed, and accountability across the organization.

As a Senior Engineering Manager, you will own the complete delivery and quality of our product engineering initiatives:

• Lead the technical direction, architecture, and quality bar for customer-facing product systems.
• Drive execution, velocity, and reliability across multiple teams to meet business goals.
• Instill a 10x engineering culture focused on autonomy, impact, and craftsmanship.
• Partner with Product and Design to shape customer experiences with an AI-first mindset, leveraging LLMs, personalization, and automation.
• Ensure that engineering teams execute with extreme ownership, from idea to production to iteration.
• Manage and grow top-tier engineering talent, creating a culture of learning and excellence.
• Interface with customers and product managers across time zones to understand needs, gather feedback, and translate insights into technical priorities.
• Deliver with predictability and precision, driving programs that meet scope, schedule, and quality goals.
• Establish and scale engineering best practices in clean code, observability, performance, CI/CD, and quality automation.
  
  

• Be Hands-On: Stay deeply involved in hands-on coding, technical decisions, designing systems, and driving optimizations. Lead by example with clarity and technical depth.
• Drive Engineering Quality: Implement mechanisms for continuous improvement in architecture, testing, and reliability. Be the champion for quality and excellence in everything shipped.
• AI-First Product Delivery: Partner with AI and Data teams to embed AI capabilities — recommendations, personalization, conversational features — across core products.
• Raise the Bar: Coach teams on scalable design patterns, coding practices, and problem-solving approaches that improve velocity and maintainability.
• Program Management: Own complex, multi-quarter initiatives — ensuring clear communication, predictable delivery, and risk mitigation.
• Stakeholder Alignment: Collaborate across Product, CX, Sales, and Customer Engineering to align priorities and manage dependencies effectively.
• Measure and Optimize: Define success metrics (latency, quality, user engagement) and drive accountability through data-driven insights.
• Mentor Future Leaders: Develop engineering managers, leads, and senior engineers into high-impact contributors.
  
  

• Experience: 10+ years in software engineering, with at least 4 years managing high-performing product or platform engineering teams.
• Hands-On Technical Expertise: Strong background in system design, scalable architectures, APIs, and modern frameworks. Ability to deep-dive into code, architecture, and data flows.
• Extreme Ownership: Proven track record of end-to-end accountability for product delivery, reliability, and quality.
• Technical Excellence: Demonstrated ability to raise the engineering bar, set coding standards, and lead through technical rigor and innovation.
• Product and Customer Orientation: Experience working closely with product teams and customers to align engineering efforts with business value.
• AI-First Mindset: Strong understanding or experience integrating AI/ML systems (recommendations, personalization, chatbots, predictive analytics) into products.
• B2C Scale Experience: Hands-on leadership in scaling large consumer-facing systems (web, mobile, or voice).
• Program Management Discipline: Exceptional organizational and execution skills; able to manage cross-team dependencies and large-scale releases.
• Communication: Outstanding written and verbal communication; can articulate complex technical topics to executives and customers.
• Culture Builder: Passion for developing teams that value autonomy, ownership, collaboration, and continuous learning.

• Experience in FinTech, Conversational AI, or AI-driven personalization products.
• Track record of leading globally distributed teams across time zones.
•  in high-growth, high-accountability environments.
  
  

• You'll be the engineering multiplier — leading teams that build delightful, AI-powered customer experiences.
• You'll define and enforce engineering excellence, ensuring our products are fast, reliable, and future-proof.
• You'll have a seat at the table shaping product strategy, technical direction, and customer success.
  
• You'll operate in a global, fast-paced environment, collaborating across functions and time zones.
• You'll inspire a new generation of engineers to think AI-first, build fast, and deliver with purpose.

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At , we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not  discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with and are committed to ensuring that our hiring process is inclusive and accessible.