Soft Service Executive

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job title

Facility Executive – Soft Services

Roles & Responsibilities

To provide comprehensive facility services to the client with a focus on continuous improvement.

Ensure the Janitor are reached on time

briefing and Proper grooming given to all the janitor before starting the routine work.

Tools and tackles, chemical dilutions.

Response to user requests and arrange services as needed (Meeting rooms, conference rooms, cabins etc.)

Response to ensure floors are ready before occupying the end uses

Event & orientation setup support on need basis

Technology Tools implementation and management.

Tracking of 52-week PPM schedule and ensure to get it done

Monitoring of Housekeeping staff & day to day requirements

Monitoring of Pantry services & Hot Beverages.

Ensure to manage cafeteria operations and ordering of food

Monitoring of Gym room operations & cleaning services.

Validations for invoices & purchasing supplies.

Monitoring of Indoor plants & coordinate with plants vendor.

Monitoring of Pest control activities

Move coordination

Ensure to attend the Helpdesk tickets and track towards closure

Tracking of monthly indent.

Co-ordinating with EHS for Safety Measures at Workplace

Monitoring of cleanliness for common area, parking area, utility rooms etc.

Make sure that daily walk through in and around of substation to identify snag point, near miss opportunity, process improvement, area of improvement.

Reports

Daily Reports

Consumption tracker

Helpdesk Tracker & ticket closure

Event Management tracker

Daily report submissions

Waste management tracker

MMR report, Fortnight data

Pest control service reports

Women hygien reports

Monthly Reports

Pest control report

All consumption trackers

Vendor attendance validations

Indoor plants maintenance tracker

EHS data submissions

MMR submission

Café equipment's inventory tracker

Fruits distribution reports Consumption tracker.

Daily Activities

Morning

Verifying of HK Deployment.

Floor walkthrough & capturing of proactive snags, Raising of proactive tickets with client.

Checking of rest rooms, meeting rooms, cabins, conference rooms, cafeteria & pantry's

Cross verifying of checklist

Updating of Inventory

Ordering of indents

Vendor coordination

After Noon

Coordination with Food vendor for Lunch arrangements

Arranging space at cafeteria for Lunch

Monitoring of food consumption & Food waste consumption.

Monitoring of pantry beverages.

Evening

Cross verifying of checklist

Checking of Rest rooms conditions.

Checking of rest rooms, meeting rooms, cabins, conference rooms & pantry's

capturing of proactive snags & raising of proactive tickets

Monitoring of clinic room operations & cleaning services

Cross verifying of checklist

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.