Operations Executive

6 days ago

Sector South City Gurgaon DelhiNCR, India The Derma Studio Full time ₹ 40,000 - ₹ 60,000 per year

The Derma Studio is a fast-growing natural skincare and wellness brand. We're looking for a reliable, detail-oriented Operations & Fulfillment Associate to manage day-to-day backend processes including order receipt, packing, dispatch, stock maintenance, and basic accounts checking.

Key Responsibilities:

Order Management

  • Receive and verify daily customer orders (website marketplace if applicable)
  • Check order details (product, quantity, address) and print shipping labels/invoices

Packing & Dispatch

  • Carefully pack skincare products for individual and bulk orders
  • Ensure proper labeling, protective packaging, and aesthetic presentation
  • Coordinate pickups with delivery partners (e.g., Shiprocket, Delhivery, India Post)

Payment & Tracking

  • Confirm online payment status for each order
  • Maintain order-wise records of payment receipts (UPI, bank, COD)
  • Update customers with tracking numbers and delivery status if needed

Inventory & Stock Upkeep

  • Keep daily count of raw materials, packaging, and finished products
  • Update stock logs for sold, returned, or damaged goods
  • Coordinate low-stock alerts for timely production or reordering

Admin & Coordination

  • Maintain Excel/Google Sheet records of dispatches and payments
  • Assist in courier claims, return orders, and basic customer coordination

Skills & Requirements:

  • Honest, punctual, and detail-oriented
  • Ability to work independently and take ownership
  • Basic computer knowledge (Excel, WhatsApp, Email)
  • Ability to lift and manage inventory boxes
  • Fluent in Hindi basic English
  • Past experience in packing, dispatch, or D2C operations preferred (not mandatory)

What You Get:

  • Be part of a growing, clean beauty brand
  • Learn real-time e-commerce operations
  • Hands-on exposure to modern packaging, logistics & dispatch systems
  • Performance-based growth opportunities

To Apply:

Send your resume or a short introduction to: [Your Email or WhatsApp Number]

Subject: "Application – Fulfillment & Operations Associate"

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