Front Desk Receptionist

2 days ago

JP Nagar LIC Colony, Karnataka, India NAARI Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Role: Front Desk Receptionist

Location: JP Nagar, Bengaluru

Salary offered: ₹15,000-₹25,000 per month

Timing: 10:30am - 8pm

Weekoff: Rotational

Responsibilities:

Customer Entry:

● Greet and welcome customers as they enter the store, providing a warm, friendly

reception.

● Engage with customers to understand their specific needs and purpose for visiting

the store, such as browsing interior design products or discussing project ideas.

● Collect relevant customer information, including name and contact details, to facilitate

smooth follow-ups and record-keeping.

● Check the availability of sales associates who specialise in the customer's area of

interest and coordinate to allocate the right associate.

● Ensure a seamless transition to the designated sales associate, making sure

customers receive prompt and personalised assistance.

Customer Shopping:

● Guide the office staff to check with the customers if they would like to have any

refreshments or support.

● Keep an eye on the unattended customers and figure out ways to keep them

engaged

● Address any non-business related support (ordering food/cool-drinks, parking assistance etc)

Customer Exit:

● Confirm if the customer has placed an order, intends to place one in the future, or if

there were any issues or dislikes about the visit.

● Request feedback on their store experience to identify any areas for improvement.

● Encourage satisfied customers to leave a Google review to enhance the store's

online reputation, helping attract more clients.

Requirements:

● Strong interpersonal and communication skills, with an ability to make customers feel

welcome and valued.

● Attention to detail for accurately documenting customer information.

● Professional, polished demeanour suitable for an interior design store.

● Organisational skills to handle multiple customer interactions smoothly

Job Types: Full-time, Fresher

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

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