Collection Executive

1 week ago

Mumbai City District, India Kotak Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Make Outbound call to customers to revive the Insurance policy by convincing the customer to pay the outstanding premiumShould maintain a Professional behavior with the customer throughout the Revival calling process.Good communication skillsShould have convincing skills.Give complete and correct information on all the product purchased by the customer if asked by the customerResponsible for quality communication and customer servicing within laid down productivity and service benchmarks.Meet targets on Revival business, productivity and Quality.Ensure customer delight" and consistent service experience, including success receipt of customer premium paymentAdherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the processAct on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performanceShould be flexible in working as per business requirementMUST HAVEEducation: Graduate and AboveWork experience in years:  > 1 YearsSkills / experience required: Sales (preferred Insurance background) and collection backgroundPreferred candidate profile

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