Openings For Order To Cash

4 days ago

Puducherry, Puducherry, India Straive Full time ₹ 3,00,000 - ₹ 6,00,000 per year

A Junior Order to Cash (O2C) Executive is responsible for managing the end-of-the-end process of customer orders, from entry to final payment collection. This entry-level role supports the finance and operations departments by performing daily transactional tasks and ensuring accuracy in invoicing, cash application, and collections.

Responsibilities.

Order and billing management

  • Process and verify customer orders, including sales and subscription orders, to ensure they are accurate and complete.
  • Ensure that customer details, pricing, and discounts are correctly entered into the system.
  • Create and send invoices to customers promptly, in accordance with contractual terms.
  • Track billing cycles and reconcile billing accounts to resolve minor discrepancies.

Reporting and administration

  • Prepare and Circulating the Daily Revenue Status Tracker with Actuals and Targets to Operations.
  • Maintain accurate and organized records of all customer transactions, invoices, and payments.
  • Building Dashboards with Metrics across financial data pertains to Business.
  • Assist in generating reports on order status, receivables, and cash flow.
  • Perform other administrative duties to support daily O2C operations.
  • Automation of Recurring Reports with Tools.

Collections and cash application

  • Investigate and resolve payment discrepancies and customer disputes.

Customer service and communication

  • Communicate with various internal departments such as Sales, Operations and finance to resolve issues and ensure smooth processing.

Qualifications

  • Education: A bachelors degree in finance, Accounting, Business Administration, or a related field is preferred.
  • Experience: 0 to 2 years of experience in order-to-cash, MIS Revenue reporting or similar role.
  • Technical skills: Proficiency in Microsoft Office, particularly Excel, and familiarity with Enterprise Resource Planning (ERP) systems like SAP, Oracle, or Microsoft Dynamics.
  • Soft skills: Involves teamwork, collaboration, empathy, conflict resolution, time management, a positive attitude, strategic thinking, and with problem-solving abilities.
  • Attention to detail: Meticulousness is crucial for ensuring accuracy in data entry and reconciliation.
  • Communication: Excellent written and verbal communication skills for interacting with customers and internal teams.
  • Problem-solving: Strong analytical skills to investigate and resolve discrepancies and issues.
  • Teamwork: The ability to work collaboratively and effectively within a team.
  • Adaptability: A flexible and adaptable approach to handling changing workloads and priorities.

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