Team Lead

13 hours ago


Lucknow, Uttar Pradesh, India EJT Full time ₹ 24,00,000 - ₹ 48,00,000 per year

Job Title: Team Leader – Operations (Outbound)

Location: Jaipur

Compensation: Upto 4Lpa

Working Days: 6 days

Job Description:

We are looking for a Team Leader – Operations (Outbound) to join our team The ideal candidate should have proven experience in handling outbound operations in a BPO setup and demonstrate strong leadership, communication, and people management skills.

Key Responsibilities:

Lead and manage a team of outbound agents to achieve process targets.

Monitor team performance, provide coaching, feedback, and performance improvement plans.

Ensure adherence to quality and compliance standards.

Drive productivity, efficiency, and customer satisfaction through effective team management.

Prepare reports on team performance and share insights with management.

Handle escalations and resolve queries within defined SLAs.

Motivate, engage, and retain team members through a positive work environment.

Requirements:

Minimum 2+ years of BPO experience (Team Leading experience preferred).

Strong knowledge of outbound processes.

Excellent communication, problem-solving, and people management skills.

Ability to work in a fast-paced environment and meet deadlines.


  • Team lead

    4 weeks ago


    Lucknow, Uttar Pradesh, India Valkyrie People Consulting Full time

    Position: Team Lead – Remote Recruiter Location: Remote (Work from Home) Company: Valkyrie People Consulting Employment Type: Full-timeAbout Us:Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring. We specialize in executive search, recruitment process outsourcing, and...

  • Team Lead

    12 hours ago


    Lucknow, Uttar Pradesh, India Aurivon Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role DescriptionThis is a full-time on-site role for a Team Lead, located in Lucknow. The Team Lead will be responsible for managing and guiding the team to achieve departmental goals, overseeing day-to-day operations, and ensuring productivity and performance standards are met. Additional duties include mentoring team members, implementing effective...

  • Team Lead

    8 hours ago


    Lucknow, Uttar Pradesh, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're...

  • Operations Team Lead

    11 hours ago


    Lucknow, Uttar Pradesh, India Shining Stars Institution & travels Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Hello Job-ProfessionalsGreetings of the DayJoin a leading multinational BPO as a Team Leader, where your 3+ years of BPO experience and 1+ year as a Operations Team Lead.Location - LucknowSalary -4 lpa ( Depending upon last drawn)Responsibilities:Lead, coach, and motivate a team of BPO professionals to achieve operational goals.Monitor team performance,...

  • Quality Team Lead

    4 weeks ago


    Lucknow, Uttar Pradesh, India HCLTech Full time

    We are seeking a highly motivated and detail-oriented Quality Team Lead with a strong background in BPO operations and preferably in mortgage processes. The Quality Lead will be responsible for monitoring process quality, driving continuous improvement, managing quality analysts, and ensuring adherence to client and regulatory standards.Key...

  • Training Team Lead

    11 hours ago


    Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesManage training programs for new hires, including onboarding, process training, product training, and OJT.Develop and deliver engaging training content to enhance team performance.Collaborate with stakeholders to identify learning needs and develop targeted solutions.Conduct regular assessments to evaluate trainee progress and...

  • Service Team Lead

    3 weeks ago


    Lucknow, Uttar Pradesh, India One 97 Full time

    Job DescriptionAbout Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of...

  • Team Lead

    4 weeks ago


    Lucknow, Uttar Pradesh, India Atria Convergence Technologies Act Full time

    Job DescriptionRoles and Responsibilities- Develop and maintain strong relationships with key decision-makers at channel partners, understanding their needs and preferences.- Identify new business opportunities by analyzing market trends, competitor activity, and customer feedback.- Collaborate with cross-functional teams to develop strategic plans for...

  • Team Lead

    2 days ago


    Lucknow, Uttar Pradesh, India GVK Emergency Management and Research Institute (GVK EMRI) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dear CandidateWe have urgent opening in 102/108 Ambulance services at Uttar Pradesh for the post of Team Leader .please find the details below & share your resume , if Interested.Company :102/108 Ambulance ServicesLocation :LucknowResponsibilities: Team Management, Attrition management, Shrinkage, AHT, CSAT, SLA Management, Briefing, Call flowEducation : Any...


  • Lucknow, Uttar Pradesh, India Digi Sarathi Technologies Full time ₹ 80,000 - ₹ 1,20,000 per year

    Responsibilities:Build strong customer relationshipsGenerate leads through networking & direct sellingClose deals with convincing powerManage sales team performance & growthCollaborate with industry partners