Sales Development Representative

Role: Sales Development Representative

Location - Sarjapur - Marathahalli Rd, Bellandur, Bengaluru

India is the next global SaaS capital

It is indicated that the Indian SaaS market will grow multi-fold by 2025 and account for a global market share in the range of 7-10%, up from the current range of 2-4%: EY

Now is the best time to be a part of the SaaS industry. 

NeoDove
, a SaaS-based platform is India's leading Telecalling (Inside Sales) CRM, dedicated to helping businesses achieve their telecalling goals alongside optimising their sales, marketing, and customer engagement. 

Since its inception in 2020, NeoDove has raised funds in two rounds - Angel & Seed; with the Seed round led by
India Quotient

. NeoDove has been witnessing a 25% Q-o-Q growth rate, with over 10,000 users on board, and is trusted by 1200+ SMBs across the globe.

In May 2022, NeoDove was acquired by
Vyapar
App. Wings spread as Vyapar is the category leader in billing software, serving over 1 Cr+ SMEs in India. With the energetic startup vibes at NeoDove, and Vyapar's network and mentoring, one will have the best of both worlds.

Why NeoDove?

NeoDove is a rapidly growing B2B software company that is solving real problems for SMBs. With customers always at the heart of everything we do, we have been awarded as
Micro Enterprise of the Year

in 2021 and 2023.

About the Role:

NeoDove is seeking a motivated and dynamic Inside Sales Executive to join our rapidly growing team. As an Inside Sales Executive, you will play a key role in driving revenue growth by generating leads, qualifying prospects, and closing sales opportunities. You will leverage your exceptional communication skills, sales expertise, and product knowledge to effectively engage with potential customers and promote NeoDove's CRM solutions.

Key Responsibilities:

• Conduct product demonstrations to prospective customers, effectively communicating the value and features to drive interest and engagement.
• Utilize sales techniques to actively pursue and close deals, achieving or surpassing assigned sales targets and revenue goals.
• Collaborate with the Inside Sales Manager (ISM) and designated buddy for guidance, support, and mentorship in achieving sales objectives.
• Maintain a comprehensive understanding of sales skills and techniques, continuously enhancing knowledge and proficiency to optimize sales performance.
• Coordinate with the Customer Success (CS) team to facilitate smooth onboarding processes for new customers, ensuring a seamless transition and positive experience.
• Handle and follow up with customer inquiries, issues, and requests, liaising with the CS team as needed to ensure timely resolution and customer satisfaction.
• Conduct follow-ups with customers on pending payments, invoices, and outstanding balances to ensure timely payment and revenue generation.
• Keep accurate records of customer interactions, sales activities, and pipeline status in CRM software, providing regular updates to management.
• Stay informed about industry trends, competitor offerings, and market developments to identify opportunities for business growth and differentiation.
• Actively seek feedback from the ISM, buddy, and other stakeholders to identify areas for improvement and implement strategies for enhanced performance.
• Contribute to a positive team environment through collaboration, support, and sharing of best practices to drive collective success.

Skills:

• Bachelor's degree in Business Administration, Marketing, or related field.
• 1-2 years of experience in inside sales, with a proven track record of success in SaaS CRM sales.
• Strong understanding of SaaS CRM principles, features, and benefits.
• Demonstrated ability to conduct engaging and persuasive product demonstrations to drive customer interest and engagement.
• Proven experience in closing complex sales deals and maximizing revenue generation.
• Excellent communication, negotiation, and interpersonal skills.
• Results-oriented mindset with a focus on driving performance and achieving sales targets.
• Proficiency in CRM software and other sales productivity tools.