Fashion Consultant
4 days ago
Role & responsibilities :
- Greet and assist customers in a friendly and professional manner.
- Understand customer preferences and provide personalized styling and fashion advice.
- Promote and sell ethnic and designer wear collections to achieve individual and store sales targets.
- Maintain in-depth knowledge of all collections, fabrics, designs, fits, and upcoming trends.
- Ensure high standards of visual merchandising and stock presentation in the assigned section.
- Coordinate with the alteration team and follow up on client fittings, customizations, and delivery timelines.
- Handle customer queries, complaints, and after-sales service efficiently and professionally.
- Build and maintain strong relationships with repeat and high-value clients.
- Maintain proper records of sales, customer details, and inventory as per company procedures.
- Support during store events, new launches, and promotional activities.
- Ensure adherence to grooming, punctuality, and company SOPs at all times.
Preferred candidate profile
- Background: Ethnic, Bridal, groom
- Experience: Minimum 16 years in retail sales, preferably in fashion or luxury apparel.
- Skills & Competencies:
- Excellent communication and interpersonal skills.
- Strong sense of fashion, colour coordination, and styling.
- Sales-driven with a customer-centric approach.
- Good organizational and multitasking abilities.
- Basic computer and POS knowledge.
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