Crm Technical Consultant

3 days ago

Chennai, Tamil Nadu, India Korcomptenz Consultancy Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About The Company

Korcomptenz is a Microsoft Gold-Certified Partner serving mid-sized companies and enterprises throughout North Americas, EMEA, and Asia Pacific. Headquartered in New Jersey, we leverage over 21 years of experience to provide end-to-end solutions that solve business challenges and provided a competitive advantage. We accelerate results for our customers by maximizing usage of the latest ERP, CRM, Azure Cloud, Analytics, Artificial Intelligence, and IoT technologies. Korcomptenz offers total technology transformation solutions and industry domain expertise to over 200 Clients from Manufacturing, Retail & Fashion, eCommerce, Transportation and Logistics, and Non-Profit Industries.

Why you should join our KOR team?

  • Korcomptenz offers a culture that is Transformational, Holistic, Entrepreneurial and Family-like
  • We put People First - whether it is our clients or our team, we strive to work on and for What Matters
  • Compelling opportunities to be creative and leverage your critical thinking skills in addition to technology expertise
  • State-of-the-art infrastructure, transparency, constant training for all team members
  • Flexible locations and work-from-home options based on roles
  • Opportunities to work abroad and onsite

With hundreds of projects completed, Korcomptenz has developed our competencies around People, Practices, Processes, bringing the best business outcomes for our clients. If you are looking for a fulfilling experience, come join us to become Competent to the Core

Job Summary:

The Dynamics 365 CRM / CE Technical Consultant will be responsible for designing, developing, and implementing scalable CRM solutions using Microsoft Dynamics 365 Customer Engagement. The role involves customization, configuration, integration, and extension of Dynamics 365 CE applications, ensuring alignment with business processes and client requirements.

Key Responsibilities:

  • Design and develop technical solutions in Microsoft Dynamics 365 CE (CRM) including customization, configuration, workflows, plugins, and integrations.
  • Develop and deploy custom components using C#, .NET, JavaScript, TypeScript, and Power Platform tools (Power Automate, Power Apps).
  • Create and customize Entities, Forms, Views, Business Rules, Dashboards, and Security Roles.
  • Work on data migration and integration with external systems using Azure Logic Apps, Power Automate, KingswaySoft, or other ETL tools.
  • Collaborate with functional consultants to translate business requirements into technical specifications and deliver end-to-end solutions.
  • Participate in unit testing, SIT, UAT, and production deployment activities.
  • Optimize performance and troubleshoot issues within CRM solutions.
  • Maintain technical documentation, solution design documents, and deployment guides.
  • Support upgrade and migration projects from legacy CRM versions (CRM 2011/2013/2016) to D365 CE Online.
  • Stay updated on the latest Microsoft Dynamics and Power Platform features and best practices.

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