Functional Consultant
13 hours ago
Are you passionate about transforming business processes with Microsoft Dynamics 365? Join PreludeSys as a Functional Consultant Dynamics CRM, where youll collaborate with clients, design scalable solutions, and deliver business value through Microsoft Dynamics and the Power Platform.
What Youll Do
As a Functional Consultant at PreludeSys, you will:
- Engage with Clients: Gather and analyze business requirements, document needs, and align solutions with client objectives.
- Design & Configure Solutions: Customize and configure Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service) and ensure designs meet quality standards.
- Build CRM Extensions: Develop and extend CRM functionalities using Power Platform tools (Power Apps, Power Automate, Power BI).
- Collaborate with Technical Teams: Work closely with technical leads to suggest relevant solutions and participate in design reviews.
- Deliver with Quality: Adhere to best practices in coding, configuration, version control, and defect management.
- Enable Knowledge Sharing: Guide junior team members, mentor colleagues, and conduct workshops for team upskilling.
- Train & Support Users: Facilitate workshops for end-users, assist with UAT, and resolve issues during testing.
- Ensure Compliance: Follow organizational quality processes and suggest improvements for efficiency.
- Integrate Systems: Collaborate with cross-functional teams to integrate Dynamics CRM with SharePoint, Power BI, Power Automate, and other platforms.
Your Skillset
Were looking for a skilled Dynamics CRM consultant with both functional and technical expertise. Must-haves include:
- CRM Experience: 5+ years in functional consulting and technical delivery with Dynamics 365 CRM (Customer Engagement).
- Module Expertise: Strong knowledge of Sales, Customer Service, Field Service, and Marketing modules.
- Power Platform Skills: Proficient with Power Apps (Canvas/Model-Driven), Power Automate, and Power BI.
- CRM Customization: Hands-on with workflows, business rules, plugins, and customizations in Dynamics CRM.
- Integration Knowledge: Familiarity with Azure services, Dataverse, and Dynamics 365 security models.
- Business Process Design: Skilled in designing scalable, efficient business process flows.
- Consulting Skills: Experience with stakeholder interviews, requirement gathering, and gap analysis.
- Nice to Have: Knowledge of JavaScript, .NET (C#), Web APIs, and Power Platform scripting.
- Data Migration: Experience with KingswaySoft, SSIS, or other ETL tools is an advantage.
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