Author Success Manager

4 days ago


Chennai, Tamil Nadu, India Notion Press Full time ₹ 15,00,000 - ₹ 30,00,000 per year

ABOUT US:

Notion Press is India's largest book publishing platform, with over 100,000 books published and sold in more than 150 countries. Established 13 years ago, we currently publish a new book every 30 minutes. As a global platform, Notion Press champions the power of words and their impact on the world. Our mission is to democratize publishing by enabling writers to publish and sell their books directly to readers worldwide. With a dedicated team of over 120 professionals based in India and plans for expansion into Southeast Asia, Europe, and North America, we are at the forefront of transforming the publishing landscape.

We are seeking a driven, self-motivated candidate to join our growing organization. In this position, you will be pivotal in understanding the needs of authors who publish with us and providing effective solutions. This role requires high energy, strong interpersonal skills, a keen awareness of current trends, and a customer-focused approach.

Supported by a strategy-led, values-based approach and disciplined execution, working here means being inspired, connected, developed, and rewarded.

IN THIS ROLE YOU WILL:

  • Manage relationships with authors, ensuring they feel supported post-publication.
  • Guide authors in their marketing and promotional efforts, ensuring strategies are aligned with their goals.
  • Monitor marketing campaign effectiveness and book sales, providing authors with insightful feedback and actionable steps for improvement.
  • Act as the primary point of contact for any author concerns, addressing them promptly and efficiently.
  • Foster long-term relationships with authors, encouraging continuous engagement with Notion Press services.

A PERFECT CANDIDATE HAS:

  • 0-1 year of experience in any industry. Customer-facing experience is a bonus.
  • The enthusiasm to interact with a lot of interesting people on a daily basis.
  • Strong Communication skills with strong command over the English language. A second language is a plus.
  • Bachelor's degree in Business/Marketing/ Literature, or a related field.
  • The ability to find solutions quickly and desire to grow with a confident and determined approach.
  • Highly self-motivated and ambitious in achieving goals.
  • Should possess the skill to work both in a team and also perform independently.
  • Should be capable of thriving in competitive markets.
  • Last but not least; must have a competitive streak.

Sound like a fit? We can't wait to hear from you.

BENEFITS:

Our benefits package includes the best of what leading organizations provide, such as:

  • A flat and transparent culture and chance to work with the leadership team of a high growth startup
  • Best learning and development opportunities, a chance to have a big impact in a hyper growth setup
  • The possibility of having a huge societal impact - we help writers fulfill their dreams and our books reach hundreds of thousands of readers in India
  • Other Benefits - Employee Stock Options, Paid Time Off for Annual Vacations and Healthcare Insurance

DIVERSITY AND INCLUSION:
Notion Press is proud to be an equal opportunity employer; we don't just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As of January 2021, we have achieved our 'Gender diversity' goals. Women comprise fifty percent of our workforce.


  • Author Success Manager

    21 hours ago


    Chennai, Tamil Nadu, India, Tamil Nadu Notion Press Full time

    ABOUT US:Notion Press is India’s largest book publishing platform, with over 100,000 books published and sold in more than 150 countries. Established 13 years ago, we currently publish a new book every 30 minutes. As a global platform, Notion Press champions the power of words and their impact on the world. Our mission is to democratize publishing by...


  • Chennai, Tamil Nadu, India Avow Solutions Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Success ManagerAbout the RoleWe are seeking an experienced and customer-centric Customer Success Manager to lead client relationships and ensure long-term success for users of our SaaS product. The ideal candidate will have a deep understanding of SaaS customer lifecycles, strong business acumen, and a proven ability to drive customer...


  • Chennai, Tamil Nadu, India M2P Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Customer Success Account Manager Key Responsibilities: Customer Relationship Management: Build trusted advisor relationships with key stakeholders and executive sponsors. Onboarding and Adoption: Lead seamless onboarding experiences and drive product adoption across customer organizations. Value Realization and Advocacy: Understand customer business...


  • Chennai, Tamil Nadu, India Xobin Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    A Customer Success Manager at Xobin ensures that customers achieve their desired goals using the Xobin platform. Initiating the on-boarding of customers. Handle customer concerns with confidence, putting them at ease. This is a client-facing role that involves relationship management, account management, and resolving any emerging problems that our...


  • Chennai, Tamil Nadu, India Hectae Analytics and Software Solutions Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title:Customer Success Manager (CSM) Location:Chennai Work Mode:In-OfficePosition OverviewWe are looking for aCustomer Success Manager (CSM)who will be responsible for building and nurturing long-term relationships with key customers, ensuring high satisfaction, retention, and account growth. The ideal candidate will take ownership of the customer...


  • Chennai, Tamil Nadu, India Jaynik Eduserve Private Limited Full time ₹ 4,20,000 - ₹ 8,40,000 per year

    About the Role:StudentInk is seeking a dynamic and results-oriented Sr. Customer Success / Sales Manager who is passionate about digitizing education. This role involves building meaningful relationships with schools, colleges, and educational institutions while driving revenue through strategic solution selling.Key Responsibilities:Identify and engage with...


  • Chennai, Tamil Nadu, India Boeing Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Illustrated Parts Catalog Author - Intern and Manufacturing Engineer Intern and Data Engineer Intern and Support Engineering Data Intern and Structures & Payloads Engineer InternCompany:OverviewBoeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building...


  • Chennai, Tamil Nadu, India ViFin Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionVizza Fintech Private Limited is a trailblazer in financial technology, focused on transforming the healthcare and insurance sectors. The company aims to enhance user experiences by offering a unified platform for industry stakeholders and customers. Leveraging advanced technology, Vizza Fintech simplifies processes and improves access...


  • Chennai, Tamil Nadu, India Link Success Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    Only Chemical ,oil and Lubricants candidates onlyThis role is responsible for overseeing and coordinating quality management systems and processes across multiple geographic regions to ensure consistency, compliance and continuous improvement in product or service quality. This role involves working across international teams, maintaining compliance with...


  • Chennai, Tamil Nadu, India Lennox International Full time ₹ 3,50,000 - ₹ 6,50,000 per year

    Company ProfileLennox International Inc. (NYSE: LII) is a global leader in climate control systems headquartered in the greater Dallas area.  With revenues of $5.1B in 2024 and a market cap of over $20B, Lennox employs more than 14,000 people around the world. The company designs, manufactures, markets and services a broad range of products for the heating,...