Cloud Kitchen Manager

2 days ago

Gurgaon, Haryana, India Chillz Zone LLP Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Company Description

Chillz Zone LLP, founded in 2021 and based in Delhi NCR, is a prominent multi-brand hospitality group operating three unique restaurant concepts: Masala Synergy, Ameritalia Pizzeria, and Capital Diner. The company is known for delivering high-quality dining experiences by blending culinary creativity with operational excellence. From traditional North Indian and Indian fusion to artisan Italian and classic comfort food, Chillz Zone serves diverse tastes through dine-in, takeaway, and delivery services. With a strong commitment to quality, service excellence, and staff development, the company provides opportunities for professional growth while fostering creativity and innovation.

Role Description

This is a full-time
on-site operational management role
for a
Cloud Kitchen Manager
at
Masala Synergy
, based in DLF Phase 1, Gurugram.

The Cloud Kitchen Manager will
oversee day-to-day cloud kitchen operations
with a focus on:

  • Operational workflow management
  • Quality control & consistency
  • Customer satisfaction and timely order dispatch
  • Inventory & stock management
  • Food cost monitoring and wastage control
  • Raw material procurement & vendor coordination
  • Staff coordination, training, and discipline
  • Hygiene, safety, and compliance monitoring
  • Communication with senior management, reporting, and issue resolution

Qualifications

  • Experience in
    cloud kitchen, QSR, or F&B operations management
  • Strong understanding of inventory control, procurement, and food cost management
  • Ability to ensure quality standards, hygiene compliance, and operational efficiency
  • Excellent coordination, leadership, and communication skills
  • Problem-solving ability and a proactive approach to daily challenges
  • Familiarity with POS systems, order flow, and delivery platform operations
    (Swiggy/Zomato)
  • Previous experience managing
    delivery-focused kitchens
    is a strong advantage
  • Ability to work in a fast-paced environment and manage a team effectively

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