
Marketing & CRM
2 days ago
Role & responsibilities
- Manage and grow company social media handles (Instagram, Facebook, LinkedIn, YouTube).
- Create and post engaging digital content, handle paid campaigns, and boost brand visibility.
- Conduct market research, competitor analysis, and assist in expansion strategy.
- Manage customer databases (CRM system) and ensure timely lead follow-ups.
- Handle customer queries, feedback, and coordinate with sales/service teams for smooth communication.
- Support marketing events, exhibitions, and customer engagement programs.
- Prepare reports on marketing and CRM activities with improvement suggestions.
Preferred candidate profile
- Strong communication, creativity, and analytical skills.
- Proficiency in MS Excel / Google Sheets / CRM tools and familiarity with Canva or video editing tools preferred.
- Proactive, organized, and interested in start-ups.
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