Senior Manager
21 hours ago
We are looking for a skilled Senior Manager to lead our Delivery Quality team in Chennai, with 8-14 years of experience.
Roles and Responsibility
- Manage and oversee the delivery quality process to ensure high standards.
- Develop and implement strategies to improve delivery quality and customer satisfaction.
- Collaborate with cross-functional teams to identify and resolve issues.
- Analyze data and metrics to measure delivery performance and identify areas for improvement.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Ensure compliance with regulatory requirements and industry standards.
Job Requirements
- Proven experience in managing delivery quality teams.
- Strong understanding of healthcare management services and operations.
- Excellent leadership and communication skills.
- Ability to analyze complex data and make informed decisions.
- Strong problem-solving and conflict resolution skills.
- Experience working in a fast-paced environment and meeting deadlines.
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