Learning & Development Operations Specialist (Contractual)

Learning & Development Operations Specialist

L&D Ops - Contractual Position

Position Title:

Learning & Development Operations Specialist

Department:

Learning & Development

Employment Type:

Contractual (1 Year)

Location:

Mumbai or Bangalore, India

Work Mode:

Hybrid (Remote + Work from Office)

Experience Required:

Minimum 3 years in L&D Operations

Joining Date: Immediate

JOB OVERVIEW

We are seeking a skilled Learning & Development Operations Specialist to join our team on a contractual basis. The successful candidate will be responsible for managing and optimizing our training programs, ensuring effective delivery and measurable outcomes. This role requires a proactive individual who can work independently while collaborating with global stakeholders to drive learning initiatives across the organization.

KEY RESPONSIBILITIES
Training Program Management

• Project manage training programs from conception to completion, ensuring timely delivery and quality standards
• Coordinate with subject matter experts, trainers, and vendors to develop comprehensive learning solutions
• Manage training calendars and resource allocation effectively

Content Management & Quality Assurance

• Review and evaluate training content for accuracy, relevance, and alignment with learning objectives
• Ensure content meets organizational standards and compliance requirements
• Collaborate with content developers to enhance training materials

Training Delivery & Administration

• Schedule training sessions across multiple time zones to accommodate global teams
• Coordinate logistics for virtual and in-person training delivery
• Monitor training completion rates and follow up with participants and managers
• Ensure proper attendance tracking and certification processes

Stakeholder Engagement & Communication

• Communicate effectively with stakeholders at all levels across different regions
• Provide regular updates on training progress and outcomes
• Facilitate feedback sessions and address stakeholder concerns
• Build and maintain strong relationships with global team members

Evaluation & Reporting

• Evaluate training effectiveness through various assessment methods
• Generate comprehensive reports on training metrics, completion rates, and ROI
• Analyze learning data to identify trends and improvement opportunities
• Present findings and recommendations to senior leadership

REQUIRED QUALIFICATIONS
Experience & Background

• Minimum 3 years of proven experience in Learning & Development operations or similar roles
• Demonstrated experience in training program management and project coordination
• Experience working with global, cross-functional teams across different time zones

Technical Skills

• Proficiency in Learning Management Systems (LMS) and other L&D technologies
• Strong knowledge of e-learning platforms and virtual training tools
• Experience with AI tools and their application in Learning & Development
• Advanced skills in report generation and data analysis tools
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

Communication & Language Skills

• Excellent written and verbal communication skills in English
• Ability to communicate complex information clearly to diverse audiences
• Strong presentation and facilitation skills
• Cultural sensitivity for international stakeholder interactions

PREFERRED QUALIFICATIONS

• Bachelor's degree in Human Resources, Education, Business Administration, or related field
• Professional certifications in Learning & Development
• Experience with learning analytics and performance measurement
• Knowledge of instructional design principles
• Familiarity with compliance training and regulatory requirements
• Experience in change management and organizational development

KEY COMPETENCIES

• Project Management:
   Ability to manage multiple training initiatives simultaneously
• Analytical Thinking:
   Strong problem-solving and data analysis capabilities
• Technology Savvy:
   Comfortable with learning technologies and AI tools
• Attention to Detail:
   Ensuring accuracy in content review and program delivery
• Adaptability:
   Flexibility to work in a dynamic, global environment
• Stakeholder Management:
   Building relationships and managing expectations effectively

WHAT WE OFFER

• Competitive compensation package for contractual engagement
• Flexible hybrid working arrangement
• Opportunity to work with global teams and diverse stakeholders
• Exposure to cutting-edge L&D technologies and AI tools
• Professional development opportunities
• Collaborative and inclusive work environment

Application Process:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for applying to

. Please include "Learning & Development Operations Specialist" in the subject line.

OnTrac is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Note: Only shortlisted candidates will be contacted for interviews.