Assistant Manager-IT

Background

The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an additional focus on children, persons with disabilities and women. THF also works for holistic Education and Livelihood development of our communities. Our Two-Fold Strategy involves identifying working within Aspirational Districts and high poverty index in the North, North-East and East regions within specific states, as well as catering to lower-income and migratory populations in cities, through urban programs.

Over its 15 years of existence, THF has reached more than 35 million beneficiaries through its programs. THF works with communities through direct implementation of projects on the ground in addition to providing local management and monitoring support to not-for-profit organizations in India funded through THF USA and RIST

GENERAL DETAILS:

Location of Job: Guwahati

Type of Employment: Contractual for a period of one year, renewable basis project requirements

No. of Position: 01

Reporting to: Regional Senior Manager & Dotted Line Reporting to Manager-IT

JOB PURPOSE

The Assistant Manager - IT is responsible for assisting the IT Manager in overseeing The Hans Foundation information technology systems and infrastructure. This role involves providing technical support, managing IT projects, ensuring the security and integrity of data, and leading a team of IT professionals. The Assistant Manager- IT will work closely with various departments to understand their technology needs and implement solutions that enhance operational efficiency.

KEY ACCOUNTABILITIES

• Assist the IT department in developing and implementing the organization's IT strategy and objectives.
• Provide technical support and troubleshooting for hardware, software, and network-related issues.
• Oversee the installation, configuration, and maintenance of computer systems, servers, and network infrastructure.
• Ensure the security of information systems, including implementing and monitoring data backup and disaster recovery plans.
• Manage and coordinate IT projects, including gathering requirements, developing project plans, and ensuring timely completion.
• Collaborate with vendors and external partners to procure and implement technology solutions.
• Stay up to date with emerging technologies and industry trends to identify opportunities for process improvement and innovation.
• Lead a team of IT professionals, providing guidance, coaching, and performance evaluations. Develop and enforce IT policies and procedures to ensure compliance with regulatory requirements and industry best practices.
• Conduct regular audits and assessments of IT systems to identify vulnerabilities and implement appropriate security measures.
• Collaborate with other departments to understand their technology needs and provide solutions that align with their goals and objectives.
• Manage the IT budget, including cost estimation, budget allocation, and monitoring expenses.
• Develop and maintain relationships with internal stakeholders and external partners to ensure effective communication and collaboration.
• Prepare and present reports to senior management on IT performance, projects, and initiatives.
• Any other responsibility as may be given by the appropriate authority.

OTHER INDICATIVE REQUIREMENTS

Educational Qualifications

• Bachelor's degree in information technology, computer science, or a related field.
• Candidate having master degree in related field will be given preference.

Functional / Technical Skills and Relevant Experience & Other requirements (Behavioural, Language, Certifications etc.)

• Minimum 5 years of experience in IT field.
• Proven experience in a similar IT role, with a focus on system administration, network management, and project management.
• Strong technical knowledge of computer systems, networks, hardware, software, and security principles.
• Experience with IT infrastructure management, including server administration, virtualization, and cloud technologies.
• Proficiency in troubleshooting and resolving technical issues, with excellent problem-solving skills.
• Project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Strong leadership and team management abilities, with a collaborative and inclusive approach.
• Excellent communication skills, both verbal and written, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Knowledge of IT best practices, industry standards, and regulatory compliance.
• Familiarity with Android based App and Web application
• Certifications such as Network+, Security+, or project management certifications are a plus.
• Ready to travel in different states where THF works.
• Database Administration and knowledge of Store Procedure Query
• Familiarity with Power BI Tools

THF is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. We do not discriminate in employment on the basis of caste, creed, religion, sex, sexual orientation, marital status, disability, or any other such matter.