
Front Office Executive
2 weeks ago
Responsibilities
- Welcome and greet guests in a friendly and professional manner
- Answer phone calls and direct them to the appropriate person or department
- Handle incoming and outgoing correspondence, including emails and letters
- Manage the reception area to ensure it is clean and organized at all times
- Assist with administrative tasks, such as data entry, filing, and photocopying
- Maintain a record of incoming and outgoing guests and employees
- Handle guest complaints and resolve issues in a timely and efficient manner
- Coordinate with other departments to ensure smooth operations
- Maintain knowledge of company products, services, and policies
- Provide support to other team members as needed
Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office suite
- Organized and detail-oriented
- Ability to multitask and prioritize
- Strong problem-solving skills
- Professional and friendly demeanor
- Ability to work in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays if required
Skills
- Customer service
- Communication skills
- Multitasking
- Organizational skills
- Problem-solving
- Microsoft Office
- Attention to detail
- Time management
- Professionalism
- Adaptability
Job Types: Full-time, Permanent
Pay: ₹15, ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
Location:
- Ernakulam, Kerala (Required)
Work Location: In person
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