Front Office Executive

2 weeks ago


Cochin, Kerala, India De Inter Luxe Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Responsibilities

  • Welcome and greet guests in a friendly and professional manner
  • Answer phone calls and direct them to the appropriate person or department
  • Handle incoming and outgoing correspondence, including emails and letters
  • Manage the reception area to ensure it is clean and organized at all times
  • Assist with administrative tasks, such as data entry, filing, and photocopying
  • Maintain a record of incoming and outgoing guests and employees
  • Handle guest complaints and resolve issues in a timely and efficient manner
  • Coordinate with other departments to ensure smooth operations
  • Maintain knowledge of company products, services, and policies
  • Provide support to other team members as needed

Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service role is preferred
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office suite
  • Organized and detail-oriented
  • Ability to multitask and prioritize
  • Strong problem-solving skills
  • Professional and friendly demeanor
  • Ability to work in a fast-paced environment
  • Flexibility to work evenings, weekends, and holidays if required

Skills

  • Customer service
  • Communication skills
  • Multitasking
  • Organizational skills
  • Problem-solving
  • Microsoft Office
  • Attention to detail
  • Time management
  • Professionalism
  • Adaptability

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Preferred)

Location:

  • Ernakulam, Kerala (Required)

Work Location: In person



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