front office executive

3 days ago

Cochin, Kerala, India NAVALOK ACADEMY OF LOGISTICS & SUPPLY CHAIN MANAGEMENT Full time ₹ 1,04,000 - ₹ 21,99,397 per year

We are looking for a well-groomed, professional, and friendly Front Office Executive to be the first point of contact for clients, visitors, and employees. The ideal candidate will handle all front desk responsibilities including greeting guests, managing phone lines, scheduling appointments, and ensuring a pleasant customer experience.

Key Responsibilities:

  • Greet visitors and clients with a positive, helpful attitude
  • Manage front desk operations including answering phones, directing calls, and responding to inquiries
  • Maintain visitor records and issue visitor badges
  • Coordinate meeting room bookings and ensure rooms are well-prepared
  • Manage incoming and outgoing mail and courier services
  • Maintain the cleanliness and organization of the reception area
  • Assist in administrative tasks such as data entry, filing, and inventory management
  • Provide support to HR/Admin departments as needed
  • Handle basic troubleshooting of office equipment like printers, phones, etc.
  • Ensure compliance with security protocols for guests and employees

Key Skills and Qualifications:

  • Bachelor's degree or equivalent preferred
  • Freshers or 0-1 years of experience in a similar role
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Proficient in MS Office (Word, Excel, Outlook)
  • Pleasant personality, well-groomed appearance, and professional etiquette
  • Ability to multitask and remain calm under pressure
  • Time management and organizational skills

Working Conditions:

  • Full-time, on-site position
  • Office hours: 9 to 6
  • Occasional overtime or weekend availability may be required

Preferred Experience:

  • Prior experience in hospitality, healthcare, or corporate environments is a plus
  • Familiarity with phone systems and visitor management software

NAD Rd, HMT Junction, North Kalamassery, Kalamassery, Kochi, Kerala

Job Types: Full-time, Fresher, Internship, Contractual / Temporary

Pay: ₹9, ₹21,393.97 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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