Customer Service Team Leader

2 days ago

Chandigarh, Chandigarh, India Rojgar group Full time ₹ 48,00,000 - ₹ 54,00,000 per year

Job Title: Team Leader

Job Overview:

We are looking for a Team Leader – Operations & Coordination to manage and mentor a team of calling executives and project coordinators. The ideal candidate will have strong leadership, task management, and reporting skills to ensure smooth execution of client deliverables, team productivity, and inter-department coordination.

Key Responsibilities:

  • Supervise, guide, and mentor a team of calling executives and project coordinators
  • Assign tasks, track progress, and ensure deliverables are completed on time
  • Monitor team performance using KPIs and maintain quality standards
  • Coordinate with multiple departments to ensure seamless execution of incentive schemes and operational workflows
  • Prepare, review, and share Excel/Google Sheet-based reports, dashboards, and updates
  • Manage client and internal escalations to ensure timely resolutions
  • Conduct regular training, motivation, and feedback sessions with the team
  • Foster a collaborative, productive, and growth-oriented work environment

Required Skills & Qualifications:

  • Minimum 1–5 years of team handling experience
  • Strong leadership, organizational, and people management skills
  • Excellent verbal and written communication skills
  • Proficiency in Google Sheets/Excel (Pivot Tables, Formulas, Dashboards)

Job Types: Full-time, Permanent

Pay: ₹400, ₹450,000.00 per month

Benefits:

  • Food provided
  • Paid sick time

Experience:

  • Team management: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

Speak with the employer

  • team leader

    1 week ago

    Chandigarh, Chandigarh, India Sysnet Global Technologies Pvt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Key Responsibilities:Backend Support: Provide timely and effective support by conference with technical er to resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process ETCEngineer Scheduling : Analyze customer calls, and shedule Engineers to...

  • Team Leader

    1 week ago

    Chandigarh, Chandigarh, India Hyatt Centric Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Organization- Hyatt Centric Sector 17 ChandigarhSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Guest Relation is responsible to assist in the smooth and efficient running...

  • Call Centre Team Leader

    4 days ago

    Chandigarh, Chandigarh, India Eclerx Services Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Associate Process Manager Description Position Overview: As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by overseeing and supporting a team of customer service representatives. You will be responsible for guiding, coaching, and motivating team members to deliver outstanding service and...

  • Team Leader

    1 week ago

    Chandigarh, Chandigarh, India G-LEHUR Full time ₹ 5,40,000 per year

    Job Overview:We are looking for a motivated and results-driven Sales Team Lead to manage and guide our sales team toward achieving business targets. The ideal candidate will have strong leadership skills, excellent communication, and proven experience in driving revenue growth through effective sales strategies and team management.Key Responsibilities:Lead,...

  • Team Leader Sales 3 Days Left

    3 weeks ago

    Chandigarh, Chandigarh, India Focalyt Full time

    Job DescriptionCompany DescriptionFocalyt is a team of professionals committed to equipping youth in both rural and urban areas with knowledge and skill development for livelihood opportunities. Our experienced local faculty develops holistic programs that encompass personal development, education, and vocational skills, aiming to remove language and...

  • Team Leader

    1 week ago

    Chandigarh, Chandigarh, India G-LEHUR Full time ₹ 3,60,000 - ₹ 5,80,800 per year

    We are seeking a motivated and results-driven Sales Team Lead to oversee and support our inside/outside sales representatives. You will be responsible for supervising daily operations, setting sales goals, coaching team members, and helping the team achieve their targets.Key Responsibilities:Lead, mentor, and motivate a team of sales representatives to meet...

  • Team Leader

    1 week ago

    Chandigarh, Chandigarh, India Vision Unlimited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Lead a team of travel sales experts to drive revenue from the US Market Required Candidate profileRelevant Experience in global package sales especially to European Destinations

  • Team Leader

    1 week ago

    Chandigarh, Chandigarh, India Vision Unlimited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Lead a team of ticketing sales people that drive revenue through inbound calls from US/ Canada for Ex US Flight ticket Sales Required Candidate profileRelevant experience in the Ex US ticket sales domain of driving revenue through leadership

  • Administration & Clerical Team Leader

    2 weeks ago

    Chandigarh, Chandigarh, India NHS Ayrshire & Arran Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    OUR VALUES IN ACTIONCare and CompassionQuality and TeamworkDignity and RespectOpenness, honesty and responsibilityAn exciting opportunity has arisen within the Hospital Management Administration Team in the Borders General Hospital. We are seeking to appoint a highly experienced clerical team leader who is also a skilled personal assistant who has an eye for...

  • Team Leader

    1 week ago

    Chandigarh, Chandigarh, India Forvis Mazars Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesQualification- PG in Urban Planning, Engineering/ Management/Economics/StatisticsExperience-20 years experience in Urban infrastructure improvement projects or Water Supply/ Wastewater Management/ Solid Waste Management.Proven experience in leading a multi disciplinary term of professionals.Experience in execution of Missions...