Assistant Manager

Assistant Manager – UX&DEV – D.com Support, USI BSO NSE, Deloitte Support Services India Private Limited

The Assistant Manager will support our Deloitte Netherlands team in delivering the marketing activities and initiatives, working closely with key internal stakeholders. The team will engage your wide-ranging skills in program management coordination, and marketing.

Introduction to Brand, Marketing, Digital & Eminence team:

The Brand, Marketing, Digital & Eminence team is at the forefront of driving market impact.

This role will be key in managing and improving our web presence, ensuring a smooth user experience and up-to-date content. We are looking for a creative and skilled webmaster who can enhance our digital efforts using their knowledge of web technologies and CMS systems. The successful candidate will be proactive, work well with different teams, and use data to continuously improve our web performance.

Key Job Responsibilities Include:

• Managing the Page Lifecycle: Create, edit, and maintain websites and, ensuring proper management and regular updates.
• Continuous Optimization: Ensuring a smooth user experience and up-to-date content across all platforms while focusing on SEO optimization of existing pages.
• Asset & Component Management: Manage digital assets in DAM (Digital Asset Management) & ensure proper tagging & categorization.
• Cross-Functional Collaboration: Working closely with marketing and communications teams to deploy digital initiatives (campaigns, microsites, etc.).
• Technical Maintenance: Managing the technical aspects of the website using CMS (mainly AEM, SharePoint) and ensuring everything runs smoothly.
• Monitoring & Reporting: Monitor page performance using analytics tools and make recommendations for improvements. Ensure compliance with accessibility and SEO best practices.
• Stakeholder & Project Management: Manage relationships with internal and external stakeholders, ensuring client satisfaction. Coordinate project pipelines, prioritize tasks, and ensure timely delivery of campaigns and content.
• Provide guidance on best practices and process improvements.
• Digital channel management and optimization.
• Proactively offering support to team members where necessary. This may include event/programme administrative support.

Skills Required:

• Proficiency in Web Languages: HTML5, CSS, (nice to have).
• Experience with CMS: AEM, SharePoint, or similar content management systems.
• SEO Knowledge: Optimizing existing pages, conducting audits, and implementing SEO strategies.
• Solid UX Understanding: A good sense of user experience to ensure smooth navigation.
• Team Collaboration Skills: Working effectively with cross-functional teams to implement complex projects.

Skills Preferred:

• Visual Design Skills: Adobe Photoshop for light graphic adjustments.
• Email Marketing Experience: Creating and managing campaigns (ideally Marketo).
• Web Analytics Tools: Familiarity with web analytics tools (Google Analytics, Adobe Analytics).
• Proactive & Structured Approach: Ability to manage multiple projects simultaneously and meet tight deadlines.

Work Location:

• Hyderabad

Shift Timings:

• 11 AM to 8 PM IST

Qualifications required:

• A University degree in Digital Marketing fields, Web, IT, or a related subject.
• Good writing, editing, and communication skills in English.
• Previous professional experience of a minimum of 5-6 years.
• Keeping up to date with inbound marketing strategies, Search Engine Marketing (SEM), email, and web analytics (preferably using Omniture/Adobe Analytics and/or Google Analytics).
• Flexibility, proactiveness, structured thinking, and quality orientation.
• Initiative, problem-solving mindset, and attention to detail.
• Capability to manage numerous projects simultaneously for different internal stakeholders.
• Proactive self-starter who takes accountability for seamlessly managing multi-faceted engagements
• Passion for improving efficiencies and experimenting with new tools and processes e.g. Generative AI

How You Will Grow:

Deloitte provides an environment that fosters professional growth and positions you to achieve excellence with their clients. The company prides itself on providing an exceptional career experience and an inclusive and collaborative culture. By working with Deloitte, you are committing to a career at one of the largest and most prestigious professional services firms in the world. The role will challenge your skills in program management, coordination, marketing, business development, relationship-building, and importantly, client engagement.

At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: the leadership center in India.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

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Requisition code: 310044