Customer Care Executive

2 weeks ago

Mansarovar, Rajasthan, India Elevate X Solutions Full time ₹ 20,000 - ₹ 26,000 per year

Job Title: Customer Service Executive – Medical Billing (Backend Process)

Location: Jaipur

Salary Budget: UPTO ₹26,000 Per Month

Working Days: 5.5 Days a Week

Shifts: Rotational

Interview Method: Face-to-Face

Job Overview:

We are hiring Customer Service Executives for our Medical Billing Backend Process. The role involves appointment scheduling, billing support, and maintaining patient records, ensuring smooth backend operations within the healthcare domain.

Roles & Responsibilities:

  • Handle customer service tasks related to appointment scheduling for patients.
  • Support medical billing processes with accuracy and efficiency.
  • Maintain and update patient records in the system.
  • Assist in backend operations for claims, billing, and settlements.
  • Ensure compliance with healthcare guidelines and patient data confidentiality.

Eligibility Criteria:

  • Minimum qualification: Graduate / Diploma (Any discipline; Healthcare/Accounts preferred).
  • Experience: Freshers or candidates with prior experience in medical billing / backend support preferred.
  • Good written and verbal communication skills in English.
  • Strong attention to detail and ability to work in rotational shifts.

Interview Process:

  • HR Round
  • Operations Round

Job Types: Full-time, Permanent

Pay: ₹20, ₹26,000.00 per month

Benefits:

  • Commuter assistance
  • Paid sick time
  • Paid time off

Work Location: In person

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