CSE (Customer Support Executive)

1 week ago

Mansarovar, Rajasthan, India Ubuy technologies Full time ₹ 2,16,000 - ₹ 3,36,000 per year

Company Profile:

Ubuy Technologies Pvt. Ltd

We are a product-based Ecommerce Company with our own ecommerce portal UBUY.COM offering our services all over the world with providing service in software development and designing as well. is an online E-commerce portal that helps you in getting what you need.

Our Requirements

· Strong communication skills & active listening.

· Excellent writing skills.

· Excellent typing skills.

· Graduation in any discipline.

· Good presentation skills.

· Comfortable with MS office tools.

· Handle social media platforms.

· Ability to handle chats & emails.

· Familiar with CRM systems & practice.

· Handle customers escalation, provide appropriate solution and follow up to ensure solution.

· Customer Orientation.

· Follow communication procedures, process & Guidelines.

· Take the extra mile to engage customers.

· Ensure customer satisfaction and provide professional customer support.

· Communicating & coordinating with collogues as necessary.

· Maintain a positive, empathetic and professional attitude toward customers.

· Responding quickly to customers inquiries on chats, emails & calls.

· Should be Comfortable with rotational shift.

Perks and Benefits:

- 8 hours of shift

-8 annual holidays

-1 Paid Leave/Month

-Provident Fund & ESIC

(Note- Only male candidates can apply for this role).

Job Types: Full-time, Fresher

Pay: ₹18, ₹28,000.00 per month

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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