Operations Program Specialist

5 days ago

Bengaluru, Karnataka, India Ethos Life Full time ₹ 8,00,000 - ₹ 12,00,000 per year
About the Role

At Ethos, our Operations Program Specialists play a vital role in ensuring the accuracy, efficiency, and scalability of our life insurance operations. Embedded within the Insurance Customer Operations team, they bring strong organizational skills, attention to detail, and problem-solving abilities to manage escalations, maintain process documentation, track operational trends, and support product launches.

The ideal candidate is proactive, highly organized, and thrives in a fast-paced, cross-functional environment. You'll serve as a bridge between carriers, internal teams, and leadership—keeping processes running smoothly, ensuring accurate reporting, and supporting initiatives that directly impact customer and partner experience. Flexibility and adaptability are essential, as you'll balance recurring operational work with ad hoc requests and special projects.

Duties and Responsibilities:
  • Support the execution of day-to-day operational workflows across assigned business areas.
  • Monitor and respond to escalated issues, ensuring timely resolution and clear communication with stakeholders.
  • Maintain accurate process documentation and update procedures as workflows or requirements change.
  • Prepare meeting materials, reports, and summaries to track performance, trends, and recurring issues.
  • Identify and track operational trends, partnering with cross-functional teams to address root causes.
  • Coordinate intake, tracking, and follow-up for recurring and ad hoc operational requests.
  • Assist in the rollout of new products, services, or operational initiatives, including training and documentation support.
  • Collaborate with internal and external partners to ensure consistent, efficient, and accurate process execution.
Qualifications and Skills:
  • 2 years of experience in insurance operations, carrier support, or program coordination (life insurance experience preferred).
  • Strong organizational skills and ability to manage multiple priorities under tight timelines.
  • Excellent written and verbal communication skills, with an ability to clearly document processes and procedures.
  • Proficiency with productivity tools (Google Workspace, CRM systems, project management platforms).
  • Attention to detail and commitment to maintaining operational accuracy and compliance.
  • Proactive problem-solver with a track record of identifying and addressing process inefficiencies.

  • Program Configuration Specialist

    1 week ago

    Bengaluru, Karnataka, India beBeeConfiguration Full time € 10,00,000 - € 15,00,000

    Job Summary:We are seeking a skilled Program Configuration Specialist to support our business operations. The ideal candidate will have experience in SAP SuccessFactors implementation, configuration, and optimization.About the RoleThis is an exciting opportunity to work with industry-leading technology. As a Program Configuration Specialist, you will be...

  • Operations Program Specialist

    5 days ago

    Bengaluru, Karnataka, India Ethos Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About EthosEthos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.We leverage deep technology and data science to streamline the life insurance process, making it more accessible and...

  • Operations Program Specialist

    1 week ago

    Bengaluru, Karnataka, India Ethos Full time

    Job DescriptionAbout EthosEthos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.We leverage deep technology and data science to streamline the life insurance process, making it more...

  • Operations Program Specialist

    9 hours ago

    Bengaluru, Karnataka, India Ethos Life Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About EthosEthos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and...

  • Program Operations Specialist

    1 week ago

    Bengaluru, Karnataka, India beBeeProgramManager Full time US$ 90,000 - US$ 1,20,000

    About The Role:We are seeking a highly skilled and dynamic Program Manager to lead our academic operations and deliver exceptional learning experiences.Responsibilities include:Supporting cross-functional initiatives across various departments.Gaining firsthand experience in program launches, including building and scaling new educational...

  • Program Coordinator

    21 hours ago

    Bengaluru, Karnataka, India beBeeOperational Full time ₹ 15,00,000 - ₹ 25,00,000

    Program Management Opportunity">We are seeking a seasoned program coordinator with expertise in running educational programs, someone who has successfully managed students, mentors, and operational processes to deliver impactful outcomes.Key Responsibilities:Coordinate student batches end-to-end — from onboarding to successful completion.E nsure classes,...

  • Data Engineering and Programming Specialist

    6 days ago

    Bengaluru, Karnataka, India beBeeDataEngineering Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title:Data Engineering and Programming Specialist">About the Job:We are seeking a highly skilled Data Engineering and Programming Specialist with 3-4 years of experience. The ideal candidate will have a strong foundation in programming and a passion for working with data to solve business problems.">Key Responsibilities:\\Assist in the design,...

  • Operations Program Manager

    6 days ago

    Bengaluru, Karnataka, India beBeeProgram Full time ₹ 1,42,33,600 - ₹ 2,24,59,200

    Program Management OpportunityWe are always looking for innovative ways to deliver an exceptional Customer Experience. Our SellerFlex program empowers Marketplace Selling Partners to offer high-quality services.Main Responsibilities:Becoming an expert on operational challenges and driving continuous performance improvement.Developing and documenting...

  • Project Management

    6 days ago

    Bengaluru, Karnataka, India Google Operations Center Full time

    Job DescriptionJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goalsall while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usPlease complete your application before 8th Sept 2025.ELIGIBILITY CRITERIA:- Applicants...

  • Developer Specialist

    5 days ago

    Bengaluru, Karnataka, India Google Operations Center Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Developer Specialist in the Google Operations Center team, you'll be a key player in designing,...