ESM ITAM Lead Consultant

2 hours ago


India Hexaware Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description
Job Descriptions: ESM ITAM LEAD CONSULTANT SUMMARY: Consultant should be an experienced professional who can help the client and customers for creating a better understanding of their software environment. His job role & responsibilities includes the software asset management, the management of subscriptions, software portfolio management & governance and compliance management for managed products as well as customer relationship management to the business units. Responsibilities:
• Administrating and consulting contracts in liaison with various stakeholders.
• Review licenses and/or contracts to ensure that software is covered by the contract and properly documented
• Coordinate and manage software usage regarding licensing, maintenance, upgrades, and utilization and renewal payments.
• Responsible for compliance in license management for vendors and verifying invoicing to vendors.
• Consult and support business units in their Software needs based on global hub & spoke setup- Manage responsible contracts
• Identify new or decreasing demands and/or services and interact with demand pipeline management and contract management
• Perform surveys on Software needs and customer satisfaction. Generate reports
• Implement all the processes needed to manage all existing and future software licenses lifecycle.
• Ensuring that processes and procedures are documented for all service contracts and are available for reference


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