Service Advisor

1 week ago

Thiruvananthapuram, Kerala, India Incheon Motors Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Summary

We are looking for an experienced and customer-focused Bodyshop Service Advisor to coordinate accident repair jobs, handle customer queries, and ensure smooth workflow in the Bodyshop department. Candidates with 1–5 years of relevant experience in automobile service/Bodyshop are preferred.

Key Responsibilities

  • Greet customers and understand their Bodyshop repair requirements
  • Inspect vehicles, prepare accurate job cards, and estimate repair costs
  • Coordinate with insurance teams for claim approvals
  • Update customers regularly on repair progress
  • Liaise with technicians, painters, and Bodyshop team for timely job completion
  • Ensure quality checks before vehicle delivery
  • Manage invoices, documentation, and delivery formalities
  • Maintain customer satisfaction and address escalations professionally

Skills Required

  • Strong communication and customer handling skills
  • Knowledge of Bodyshop processes, insurance claims & estimations
  • Ability to multitask and coordinate with multiple departments
  • Basic computer knowledge (DMS, Excel, Email)
  • Problem-solving and negotiation skills

Qualifications

  • Diploma/ITI/Any Graduate
  • 1–5 years of experience in Bodyshop or service advisor role
  • Knowledge of accident repair process and parts is preferred
  • Valid driving license is an added advantage

What We Offer

  • Attractive salary + incentives
  • Monthly paid off
  • Career growth opportunities
  • Supportive work environment

Location: Trivandrum

Company: Incheon Kia

Experience Required: 1–5 Years

Contact:

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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